Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Sue Carlton
Brian was one of the most knowledgable, fun, and helpful professionals that I have worked with. He gave my smaller refinance as much attention as he would anyone. I felt very well taken care of by him and the entire Rocket Mortgage team.... A great company!
Jessica Baker
My husband and I walking into the home buying process were very nervous as it was our first purchase. Mark made the entire process from start to finish so easy. He was extremely helpful and answered all the questions we had. Mark is a genuinely kind person who really takes his time to speak with his customers and make us feel comfortable with everything. I am so happy that Mark helped us get into ...My husband and I walking into the home buying process were very nervous as it was our first purchase. Mark made the entire process from start to finish so easy. He was extremely helpful and answered all the questions we had. Mark is a genuinely kind person who really takes his time to speak with his customers and make us feel comfortable with everything. I am so happy that Mark helped us get into our dream home for our growing family and we look forward to continuing our relationship together. Read MoreRead Less
Sandi Putzier
Oneal was very helpful in every aspect of our home refinance. When we called with questions, he always returned our calls promptly and was able to answer completely. I would recommend his services to anyone needing a home loan. Their website makes paying our mortgage very simple and quick.
Jackie Parent
Mark was very knowledgable about the process. He was friendly and easy to talk to. He always followed up when he said he would. I loved that he was willing to respond quickly to phone calls and email whenever I had a question. Thanks a lot Mark!!
Ben Macy
I have nothing but good things to say about Mark. He was very helpful in dealing with a tight timeline, and he was always willing to any answer questions that I had. I would highly recommend him to anyone looking to buy a home.
Jim Bense
Mark Hanna made my home buying experience a true pleasure. He always stayed in touch and always followed up anytime I had a question. During our process we had a slight bump in the road and Mark was there to help us out as the issue was smoothed out. I would highly recommend Mark to friends and family looking to buy or refinance.
Tina Shoumate
I am so impressed with the level of service Mark provides at Rocket Mortgage! He always follows up and is available for any questions. It has been my first experience with the process of buying a home and I have so many questions which Mark was able to answer and explain down to the bare nails. I recommended him to my best friend who purchased a home recently and was also thrilled with the level ...I am so impressed with the level of service Mark provides at Rocket Mortgage! He always follows up and is available for any questions. It has been my first experience with the process of buying a home and I have so many questions which Mark was able to answer and explain down to the bare nails. I recommended him to my best friend who purchased a home recently and was also thrilled with the level of service. I can't say enough good things about Mark and feel very lucky to be able to work with him! Read MoreRead Less
Richard Perrelli
Mark is very knowledgeable about his product. He is kind and does what he can within his sphere of influence.
Dionne Hutchinson
I purchased my first home with Mark and he was super informative and patient with me. He made himself available anytime and was definitely a pleasure to work with.
Douglas Cottongim
Mark Hanna has to be the most personal and professional agent I have dealt with, and I would say that regarding all professions I have dealt with. I am a manager of a construction company so I have dealt with 100's of people; from customer service, vendors, contracts, negotiations, AP/AR, plus many more.
Mark made himself available to me at anytime and when I had concerns or issues he resolved ...Mark Hanna has to be the most personal and professional agent I have dealt with, and I would say that regarding all professions I have dealt with. I am a manager of a construction company so I have dealt with 100's of people; from customer service, vendors, contracts, negotiations, AP/AR, plus many more.
Mark made himself available to me at anytime and when I had concerns or issues he resolved them immediately, always keeping me positive about the process at all times. Mark and his staff would get the highest rating from me and I will not hesitate to recommend Rocket Mortgage (Mark) to anyone that asked, even if they don't ask I have told people how painless he made it for us.
We couldn't be happier in our new home and we owe a debt of gratitude to all involve, especially Mark.
Thanks again and let's try and stay in touch from time to time.
A big "HOO-RAH" to you....
Doug Cottongim
12187 Raelyn Hills Drive
Perry, MI 48872Read MoreRead Less