Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Billy Pierce
David was very professional and helped me through the process up to the close. The close didn't go as smooth as I was lead to believe. I was told no payment in May or June, now my first payment is June and one site tells me to make May's payment and the other says don't. I'm confused , because I'm being told 2 different things.
Doug Dassow
Ryan was on top of my 2nd Mtg from day 1, answering any questions I had immediately. Closed in 2 weeks! Would recommend
Shalom Jacobs
Excellent customer satisfaction 👌
Carey Kilgore
Jill is experienced, thoughtful, and provides excellent customer service. Jill went above and beyond to help us navigate the process to secure our first home mortgage. She communicated effectively and kept us on track to complete all of our documentation before closing. Jill made what can be a daunting task into an easy one! My advice for any first time or even veteran homebuyers looking to get a ...Jill is experienced, thoughtful, and provides excellent customer service. Jill went above and beyond to help us navigate the process to secure our first home mortgage. She communicated effectively and kept us on track to complete all of our documentation before closing. Jill made what can be a daunting task into an easy one! My advice for any first time or even veteran homebuyers looking to get a mortgage, look no further than Jill! Thank you again!Read MoreRead Less
Vinita Stone
From the beginning Eddy was both upbeat and enjoyable to work with. He listened to understand our needs for the type of loan he was comfortable with. He made the process simpler, since we’re seniors and have never used this type of on line service.
Elaine Weber
It was so easy Hope explained everything to us, plus doing it all online was Amazing, we didn’t need to an office to do the signing.
She was very helpful when we had a slight glitch setting up, then smooth sailing. Thank you
Alexander Serrano
Outstanding service!!!
Geoff was extremely professional and guided me through the journey of my equity loan!!
He made me feel like family and made sure the road got smooth when it got slightly bumpy!!!
Jason Fawver
Very easy to talk to; Michael was very professional, courteous and very helpful. I told him what I needed/wanted and he was able to help me out! Very easy to give him 5 stars!
Ana Villalobos
Devin was awesome and very knowledgeable. He was great to work with. Super personable.
leon roberts
the process was great, thanks