Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kristen Crespo
Kind and helpful. Stayed true to her word on making sure to follow up with me and keep me updated on the best rates. I will continue to work with her for my mortgage needs.
Justin Cosgrove
Rudi was great to work with, exceptional customer service.
Becky Siddell
I was dreading the loan process and getting quotes, but Rocket made it so easy. Even better was Christopher at our side! He made it so easy. Listened and advised as needed. Y'all need to do whatever it takes to keep him in day of really bad customer service experiences. He's a gem!
Greg Schlechter
Jason was extremely knowledgeable and charismatic. He understood exactly what we were trying to accomplish, and due to his persistence, patience and professionalism we were able to get our refinance closed in amazing time. Whenever we hit any bumps in the road, he stayed on top of it and saw the issue through. Thank you Jason. God bless
Kolby Kennedy
Let me just start with saying Mo is great! If you couldn’t already tell from all of the other 5 star reviews, allow me to add one more; I just bought my first house almost two years ago and I have been waiting for an opportunity to refinance but I really had no clue what I was doing. (Despite my research on YouTube) I remember the day I first called Mo, we talked about where I was and where I ...Let me just start with saying Mo is great! If you couldn’t already tell from all of the other 5 star reviews, allow me to add one more; I just bought my first house almost two years ago and I have been waiting for an opportunity to refinance but I really had no clue what I was doing. (Despite my research on YouTube) I remember the day I first called Mo, we talked about where I was and where I would like to be, he explained how we would get there, and then we did exactly that. I can truly say I felt like I was in good hands the entire process. The way Mo will go out of his way to make sure you are completely in control and understand what is going on. He would answer questions on the weekends, without a long delay at that. Very responsive. Not to mention that he was helping me while he was also sick, he did not let that stop him from going above and beyond. Mo is super and made refinancing much easier than I had imagined. I will be recommending Mo to others and will be delighted to work with him again!Read MoreRead Less
Jason Prier
Great guy. Started the loan process on a Thurs. My truck started acting up on me 2 days later. Of course, buying anything substantial while in the process of a refi screws up the process. He pushed the process along as quickly as possible. Couldn't have asked for more. Would recommend his services to anyone
Jay Nelson
Kristie was imply awesome. She was in continuous contact throughout the entire refinance process and answered all questions. Truly made another experience with Rocket more of a pleasure than a business transaction!
Lowware Holliman
EXCELLENT service. Caring and competent
DeeAnn Couturier
Juan was always prompt in his responses and helped answer all our questions. We would use Rocket Mortgage again!
Jason Sage
Couldn't have asked for a better person to help us through the refinancing process. Jim did a fantastic job keeping us up to date on where things were in the process and was extremely patient with us as we worked through scheduling issues and needed repairs on the home before we closed. Great experience all around.