Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Doris Dredd
Laurent was very helpful during the entire process. He assisted me in ensuring all the correct documents were complete and submitted. I appreciated his patience, professionalism, and positivity!
Patricia Reiter
I want to thank Taurus for helping me through the my steps involved with refinancing my mortgage.
He was patient, knowledgeable and very easy to work with. He was always patient and has a great personality.
Thank you!
Andy Gilbert
Brad is not only an amazing person but very professional and understanding of people’s needs. He was very patient and catered to our every need. He made this process easy and answered every question we had. Brad’s demeanor from beginning to end should be the standard for all employees. Thanks again Brad!
Lorna Elizabeth Crawford
Wow! Amazing! Best in class! Job well-done Melissa. I am very pleased. In a situation that could have easily escalated to a no-win you demonstrated technical savvy, determination and compassion that resulted in a win-win! Blessings to you!
Laura Eagle
This young lady is pretty awesome! It's like she was reading my mind when she called. The process was easy, fast and very efficient. I appreciate Bianka so much!!!
Susie Cunningham
Despite a couple of curveballs experienced during our mortgage process, Chris immediately jumped in to keep everything on track. He's efficient, professional and truly delivers the gold standard of client service. Thank you, Chris!
Debra Shepherd
I was f sure what I needed to do. Refinance or get a home improvement loan. I live in Montana and this past winter was brutal. We had to make some upgrades on the house before another winter. Jacob walked me through both possibilities and undecided to refinance. He was professional and patience. Anyone who needs a home loan or has a home loan with Rocket and is considering refinancing should...I was f sure what I needed to do. Refinance or get a home improvement loan. I live in Montana and this past winter was brutal. We had to make some upgrades on the house before another winter. Jacob walked me through both possibilities and undecided to refinance. He was professional and patience. Anyone who needs a home loan or has a home loan with Rocket and is considering refinancing should call Jacob.
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Danita Arceneaux
My Rocket Mortgage banker Vorri provided excellent customer service and support through the process. Vorri went above and beyond to answer my questions and to explain what steps were needed by me to have a successful experience. I will provide my family and friends to Rocket Mortgage because of the service Vorri provided.
Ramon was very personable and knowledgeable. I know he was working with other clients while working with me, but he made me feel valued and was prompt to respond to questions. He is a
credit to Rocket Mortgzge. Thank you, Ramon!
Bill Daisey
Joseph was great. He had all the information and made everything smooth and easy. Very responsive to questions. couldn't have been any better,