Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Alfreda Jackson
Eric was very informative as to what I wanted to do. The process went very quick and smooth. He was very patient with me. I would recommend him to others.
David Jessamy
It felt relatively easy working with Moe. He was knowledgeable and professionally conducted himself. He was also helpful and quick to provide help. Overall, the process was surprisingly straightforward and expedient. I would work with Moe and recommend him to anyone looking to conduct a similar experience. Moe represented Rocket Mortage well. I'm pleased with the whole experience. Thank you, ...It felt relatively easy working with Moe. He was knowledgeable and professionally conducted himself. He was also helpful and quick to provide help. Overall, the process was surprisingly straightforward and expedient. I would work with Moe and recommend him to anyone looking to conduct a similar experience. Moe represented Rocket Mortage well. I'm pleased with the whole experience. Thank you, Rocket Mortage!Read MoreRead Less
David Williams
Matthew was exceptional from day one until the end.
He was easy to reach, returned messages promptly, proactively kept us informed and updated frequently, and was always sincerely eager to help with our many questions. Matthew made this home refinance process the easiest one yet.
Thank you Matthew!
James Patton
Michael is very knowledgeable and professional very much into making things happen quickly and efficiently. Very satisfied with his service.
Mick Pierce
Outstanding is the word that I would describe Matthew. He patiently explained, on multiple phone calls, emails and faxes what our options were to refinance. He was with us every step of the way with a process that got very cumbersome and confusing. He is very personable, extremely knowledgeable and is very easy to work with. We highly recommend working with Matt.
paulette brown
Wonderful to work with, very knowledgeable and accommodating
Winford Agee Jr.
keenan was really nice to work with,very nice and and helpful
Russ Krischik
I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to complete a task. They also have a task bar which lets you know how the application is proceeding. In my case mine was a refinance to clear out a Heloc that got rather expensive and to take out some cash. ...I began a VA mortgage application with Kalvin Kalen on October 4th, 2024. The process was relatively easy. Rocket has a web site which I registered for on that day. It alerts you if you need to complete a task. They also have a task bar which lets you know how the application is proceeding. In my case mine was a refinance to clear out a Heloc that got rather expensive and to take out some cash. From the 4th of October, application, to the closing date October 21st was just 17 days. Efficient and fast like a Rocket. Thanks to Rocket and my VA benefit. A truly amazing process and the closing took place right on my lap top computer screen right from home. Thanks to Rocket and my VA benefit.
Kalvin Kalen you did a fine job putting it all together.Read MoreRead Less
Matt Matanich
Lucas was great! He made the process mostly stress free and was a pleasure to work with.
David McCaskill
Jawana was professional throughout this whole process. She was accessible and very knowledgeable of her work. I am very please and would definitely referral anyone