Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Melida Torres
Excellent communication skills, in addition to be knowledgeable.
We have used Rocket Mortgage in four opportunities and
the experience always has been very good.
TW Fonda
What a pleasure it was working with Stephanie. Aside from outstanding professionalism, her generosity with her time and knowledge, she is a great listener and has the ability to anticipate your needs at any juncture. Would not hesitate to use her again.
Josh Reese
Hector was on point with everything! from start to finish he answered all my questions and the fact that he could text was HUGE for me during work hours, this complete process was super easy. Thanks again Hector!!
Brian Leger
Jerome was very kind, friendly and professional, everytime we called with a question he was very happy to help, made us feel very comfortable with every step of the process, like dealing with an old friend, would Highly recommend.
Chris Mcrae
Nolan was on top of his game from day one. He was always there to answer questions and make it all make sense. Couldn't have done it without him
Jill Ringer
Ryann was very attentive anytime. I had a question whether it was during the week or on a weekend she always responded very quickly like within a half an hour she had all the information all the answers and if she didn’t, she would tell you I don’t know and then go find the answer and come back and give it to you. That’s what I like someone who can actually say let me go look that up and I’ll get ...Ryann was very attentive anytime. I had a question whether it was during the week or on a weekend she always responded very quickly like within a half an hour she had all the information all the answers and if she didn’t, she would tell you I don’t know and then go find the answer and come back and give it to you. That’s what I like someone who can actually say let me go look that up and I’ll get back to you instead of trying to talk their way through an answer they don’t know. incredible to work with compassionate and understanding.Read MoreRead Less
Sam Wood
OMG! So... you want to work with a TRUE PROFESSIONAL that has YOUR BEST interests in focus? Josephine IS the ONE! Her acumen for finding excellence in the process is noteworthy! She is dedicated to helping clients reach their goal(s) in short order and within reasonable financial methods!
John Ferejohn
careful, helpful, pays attention, stays in touch.
Jennifer Miller
Kory was EXCELLENT, he is very professional. He answered all my questions anytime, stayed in touch until closing. This is our first refinance. We had a few bumps in the road, and he kept in touch and us encouraged. GREAT customer service! Thank you Kory!
Jodi Stafford
Dylan was wonderful with my refinancing process. I appreciate the effort and time, him and his team dedicated to helping me.