Alan was quick to respond to our inquiry and answered all our questions without equivocation. He provided us with his direct phone number and e-mail address. I would gladly deal with him in the future.
Shannon Clarke
Shannon Clarke
551
Alan was awesome! Always available, very helpful and a pleasure to work with!
Sam Makarim
Sam Makarim
551
Thanks for a smooth transaction there was quiet a bit of follow up
Phil Cusimano
Phil Cusimano
551
Alan was very easy to work with, when I first called Rocket Mortgage, I was apprehensive but he put me at ease immediately. I am very happy with the loan and rate, etc. Thank you Alan.
551
Alan was a pleasure to work with and handled my refi perfectly. he wasn't too pushy and assured me we could get everything done despite my 2 previously failed refi's (not with Rocket Mortgage). I was very hesitant to trust him given my past experience refinancing but like I said, he worked hard to get it done and helped me through the entire process until it was done. anyone looking to refi will ...Alan was a pleasure to work with and handled my refi perfectly. he wasn't too pushy and assured me we could get everything done despite my 2 previously failed refi's (not with Rocket Mortgage). I was very hesitant to trust him given my past experience refinancing but like I said, he worked hard to get it done and helped me through the entire process until it was done. anyone looking to refi will feel lucky to have him on their team, I promise. thank you alan and Rocket Mortgage for all your hard work. Read MoreRead Less
Jason Eckert
Jason Eckert
551
Very fast and easy closing. Start to finish in three weeks.
Lynette Smith
Lynette Smith
551
5 stars. Concise, knowledgeable, available for questions. Moved the process along in a reassuring way! Also seemed very warm and human.
Jamie Blanton
Jamie Blanton
551
It was a great experience he was there when I needed him.
Joseph Donnelly
Joseph Donnelly
551
alan was very knowledgeable and gave me the information i needed to make an jnformed decision.i was looking at refinancing my mortgage to move from fha to a conventional so i could get rid of the pmi i was paying every month,the whole process went great and alan checked in to make sure it was taken care of and i was happy. would highly recommend working with him. ...alan was very knowledgeable and gave me the information i needed to make an jnformed decision.i was looking at refinancing my mortgage to move from fha to a conventional so i could get rid of the pmi i was paying every month,the whole process went great and alan checked in to make sure it was taken care of and i was happy. would highly recommend working with him. thanks again alan joseph donnellyRead MoreRead Less
Duane Williams
Duane Williams
551
Alan encouraged me to complete the application process with Rocket Mortgage when I called to inquire. I had received so many rejections in the past from my previous mortgage holders. Alan told me that Rocket Mortgage was far different and far better than the others [ a little biased I thought]. He told that I could do everything online and he would be there to help me along the way if I needed ...Alan encouraged me to complete the application process with Rocket Mortgage when I called to inquire. I had received so many rejections in the past from my previous mortgage holders. Alan told me that Rocket Mortgage was far different and far better than the others [ a little biased I thought]. He told that I could do everything online and he would be there to help me along the way if I needed anything. So, I completed the process and sent all documents as requested and everything was actually going quite well... then there was a hiccup in the process , causing a delay... It is great to know that the delays that occurred in the mortgage process had nothing to do with Rocket Mortgage -- it was all on my end!! Alan called and emailed me to be patient with the process and assured that all would work out well -- and it did. Alan -- and everyone else at Rocket Mortgage that I encountered were seamless and dedicated to ensuring a successful loan for me. He is professional and the best that I agent that I have ever encountered. Everything fell into place exactly as he said it would. And I ended up with a monthly mortgage that was $800 less than I had been paying for the past 17 years !! When I refinance or buy another home anywhere -- who do you think I'm gonna call?? Alan !! Read MoreRead Less
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