Alex Puckett

Detroit, MI

NMLS 1284270

President's Club Banker

Alex's Reviews

Richard Gonzalez
Working with Alex was a great pleasure. His professionalism and positive attitude was quite refreshing in this day and age of generally marginal customer service among many industries. Alex was friendly and very attentive to our mortgage needs. He and his team did an excellent job getting our loan application, review, underwriting and approval done in a very timely manner. I would also like...Working with Alex was a great pleasure. His professionalism and positive attitude was quite refreshing in this day and age of generally marginal customer service among many industries. Alex was friendly and very attentive to our mortgage needs. He and his team did an excellent job getting our loan application, review, underwriting and approval done in a very timely manner. I would also like to recognize Maddie Stevenson who also did an awesome job of getting the deal done after we had some issues with the seller and had to move closing several times. She and Alex both went above and beyond to make it happen! Thanks and again, great working with you guys!Read MoreRead Less
Thomas Plock
Alex made the application process easy! He was attentive and responsive. We were very lucky to work with him!
Paul Patterson
Great communication and on time responses to issues. Friendly and helpful. Thank you Alex.
Cynthia Rice
We just went through a very fast and easy home refinance with Alex Puckett of Rocket Mortgage. He was very helpful, knowledgeable and listened to our needs. If you are thinking of refinance for a better rate, or cash out of equity he I the guy to call. Thanks Alex! Bob & Cindy
David Kuhlmey
Alex has been an absolute pleasure to work with. Not only is he extremely professional and knowledgeable, he is very responsive. I had many questions throughout the process and he was consistently attentive, patient and always there to assist. There were times I had questions with topics I didn't quite understand, Alex was patient and explained in a way that made me feel confident and comfortable....Alex has been an absolute pleasure to work with. Not only is he extremely professional and knowledgeable, he is very responsive. I had many questions throughout the process and he was consistently attentive, patient and always there to assist. There were times I had questions with topics I didn't quite understand, Alex was patient and explained in a way that made me feel confident and comfortable. I highly recommend working with Alex and the Rocket team. They are without a doubt in a class of their own. Thank you Alex!Read MoreRead Less
Ron Hyatt
I don’t write reviews normally. But my loan with Rocket would happened if it were not for Alex. To tell all the reasons would take to much time.
Pamela Nelson
Alex was involved, knowledgeable, pleasant, skilled. Great to work with.
Eric Diamante
Alex was super helpful and very professional in all aspects of the loan process. He was always available and on top of any issues that came up and kept me well informed about each step of the process. I would highly recommend him for any mortgage needs to all of my friends and family.
Renee Williams
Alex, Thank you for the great service of great customer service. And your Knowledge and your experience working with me over the phone was hard but you so helpful to me thank You.
Kaliyah A'nise
Alex took excellent care of us. He answered every question we had and even took the time to go over details with us.