Alexander Shrum

Detroit, MI

NMLS 2472266

President's Club Banker

Alexander's Reviews

Barb Lewis
Alex Shrum is a number one, first class agent. He was knowledgeable and courteous. He always responded very quickly. I would highly recommend him to any one that needs a loan. The process was easy and stress free.
suzanne lake
Alex is knowledgable, friendly and was extremely helpful and very responsive when I had questions. He always responded quickly, even responding in the evenings, which is impressive since he is EST and I'm PST. I would recommend him to anyone, he made the experience stress free, easy and fast.
Bonnie Borough
Alwx was very helpful during our loan process. However, and I don't think it's his fault, we felt the loan process took a rather long time to complete. The loan underwriters were dragging their feet? Anyway, a positive experience overall.
Brian Macy
Alexander was very helpful through the entire process. Ensured I was updated as tasks were posted throughout the process. He made it easy to contact him with any questions I had.
Alvin Orozco
Very professional, approachable and always happy to help. Thanks Alexander
Laura Mel
Alex was so friendly but professional. He made me feel comfortable with my loan. He answered all my emails and questions quickly. He was supportive with me going back and forth on whether to move forward. He helped me throughout the process. I would recommend him with confidence. Thank you Alex for making what can be stressful process stress free and enjoyable.
Mitch Paul
From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging.
His explanations are clear and understandable, and his customer focus is as fine as I've seen.
Alex walked us through a complicated process, simplifying it without condescending or dumbing it down.
He's a Keeper with promotable ...From our first contact, Alex was(is) there for us. My Husband and I are retired seniors and while online services aren't incomprehensible, they can be challenging.
His explanations are clear and understandable, and his customer focus is as fine as I've seen.
Alex walked us through a complicated process, simplifying it without condescending or dumbing it down.
He's a Keeper with promotable qualities. He should teach a master class on Senior Citizen "Hand Holding."Read MoreRead Less
Isaac Davis
Alexander was very helpful through the entire process. He made it easy to contact him with any questions I had.
Nathan Stein
Was helpful every step of the way. He answered all of my questions, and made sure that the loan was within my budget and desired range.
Debbie Cartwright
Alex was such a pleasure to work with. He answered questions before I even asked. He always made sure you understood.
Alex and his team did a great job of makeing it as simple and pleasurable experience.
Thanks Alex
Debbie & Steve