Alicia Purslow

Detroit, MI

NMLS 1461439

Senior Support Banker

Alicia's Reviews

Jeffrey Grail
Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had to spend with us. Alicia did an amazing job of always making us feel at ease. Alicia's expertise and professionalism is a model of how this process should be for people. Alicia always made us feel ...Our experience with Alicia was top-notch. Alicia made the loan process of buying a home fun. I never had to worry through the process what was happening, how many questions we had, or the time she had to spend with us. Alicia did an amazing job of always making us feel at ease. Alicia's expertise and professionalism is a model of how this process should be for people. Alicia always made us feel that we came first. Alicia would go above and beyond. Even when Alicia would be unavailable for a few days for time off, she would take the time to let us know when she would return, and who to contact if we needed help in the meantime. I could go on and on about how she made our experience perfect. I would suggest to anyone looking for a mortgage to seek out the best of the best and contact Alicia today.Read MoreRead Less
Estera Betleja
Alicia is super thorough and a huge help. She was able to work with me around my schedule and made the entire process seam like a breeze. She made sure everything went smoothly with no setbacks!
Rick Meuhlen
Very helpful and patient with us
Allison McWade
She made me feel very welcomed and helped me understand things I didn't.
Julie McGonigle
I would give her 500 stars if I could. I knew nothing. 59 y/o single lady buying my house 400 miles away. Alicia was there on weekends, after hours and absolutely anytime I needed her! Her knowledge of the loan process and advice literally faced me thousands of $$$ at closing and hundreds of $$$ off my monthly mortgage. I highly recommend her without hesitation!! She's simply the best!!
Emily Wolfrum
Alicia was amazing, she was always available to answer any question that we had. Her customer service skills are exemplary I would not of wanted to work with any other person. She is very knowledgeable and amazing at her job. She went above and beyond for us, with every offer that we placed, she called the listing agent to discuss our offer and loan to assist us in finding the home of our dreams....Alicia was amazing, she was always available to answer any question that we had. Her customer service skills are exemplary I would not of wanted to work with any other person. She is very knowledgeable and amazing at her job. She went above and beyond for us, with every offer that we placed, she called the listing agent to discuss our offer and loan to assist us in finding the home of our dreams. Then when we finally did, she was still available for any question or concern that we needed during the processing stage. She’s a hard working rockstar!Read MoreRead Less
Connie Bruno
Alicia white was the hardest working representative for me. She made my loan process much easier. Would recommend her to family and friends that are in the market to purchase a home
Taryn McMillan
Alicia was so helpful and had an answer for everything! Alicia and Rocket Mortgage made our first time home buying experience so pleasant!
Logan Hoover
Amazing customer service doesn’t even begin to describe Alicia. She had no problem going out of her way to assist me. It was my first home and she was patient and professional at all times. I would use her again in a heart beat. She is the BEES KNEES YALL!
Dan Morris
Very quick to respond, comments very well. Always ready to ask questions and if the answer isn’t there she will find the correct one for you in a very timely manner. Does a great job. Will recommend to everyone that needs a loan.