Billy Chaaban

Detroit, MI

NMLS 2278112

Executive Banker

Billy's Reviews

John D. Wood
From the beginning of my experience with Billy I was made to feel important. He was definitely on my side looking out for my best interest. He made everything seem simple. He was patient and always available. Everything went just as he predicted, I never felt rushed. I would certainly recommend Rocket Mortgage based on his example.
Sergio Kavalhuna
There was no isssue that Billy answer could not aswer almost immediatly . The secret to the speed and the necessary information flow is Billy's constant attention and expertise.We even had one documnt signed at the Rocket building and closing at homer due to medical issuses to solve a couple of problems. We closd on our loan in 17 days and never felt rushed. Billy was great.
One issue in the ...There was no isssue that Billy answer could not aswer almost immediatly . The secret to the speed and the necessary information flow is Billy's constant attention and expertise.We even had one documnt signed at the Rocket building and closing at homer due to medical issuses to solve a couple of problems. We closd on our loan in 17 days and never felt rushed. Billy was great.
One issue in the Rocket procss is repetitive reuests for the same informtion,Read MoreRead Less
Nakia Smith
Billy is top-notch. It took us a few months to get everything in order on my end, but every step of the way he was there. He made everything so simple, I wish there were more stars that I could give him. He truly is an expert at what he does. Thank You Sir!
T Foster
Billy was exceptional at keeping things simple. I really appreciated his professionalism and having patience with explaining the process. Great job Billy, Thank You!
Angie Hosband Hummel
If you are wanting someone to help you refinance or simply advise, Billy is your guy! He was very pleasant to work with, very quick to respond and got everything done so quickly! Never hesitated and when we had a question, he was very quick to respond. Made our entire process run smoothly! Thank you Billy!
Stephen Smith
If you are looking for a superstar look no further than Billy! He was tremendous to work with.....smart, efficient, patient, great sense of humor....and he just gets it done. Seems like his motto is to exceed expectations....I wouldn't hesitate to reach out to him again!
Glenn K
Very positive experience working with Billy. He demonstrated patience and compassion and made us feel like he was invested in providing the right option for us for our home equity loan. He was very responsive and followed up when required. Excellent experience with Billy.
William Mcclung
I had a very positive experience dealing with Billy. He was o top of all aspects of my refi. I would recommend him to everyone. He's very knowledgeable.
Harold
This was the second refinance I have done with rocket mortgage. Billy handled the first and there were a couple of issues that were slowing the process down. These were on my side and Billy worked hard to get me through this process. Should have used one of their attorneys. As promised he monitored the interest rates and when he saw I could reduce my interest by 1.115% he called and we started the...This was the second refinance I have done with rocket mortgage. Billy handled the first and there were a couple of issues that were slowing the process down. These were on my side and Billy worked hard to get me through this process. Should have used one of their attorneys. As promised he monitored the interest rates and when he saw I could reduce my interest by 1.115% he called and we started the process. This was really effortless and everything was went great. I am very happy with the service and treatment Billy and rocket mortgage have given me.Read MoreRead Less
KiaraSherri Pruitt
Billy was a tireless advocate on behalf to get my loan done on a very tight timeframe since I was leaving the country. Any question I had was answered within minutes. He understood my particular circumstances and went above and beyond to make my loan process simple and straight forward. Billy was knowledgable and thorough on the entire process and made it easy for me to complete all that was ...Billy was a tireless advocate on behalf to get my loan done on a very tight timeframe since I was leaving the country. Any question I had was answered within minutes. He understood my particular circumstances and went above and beyond to make my loan process simple and straight forward. Billy was knowledgable and thorough on the entire process and made it easy for me to complete all that was required. The next time any of my friends or family need home loan assistance, Billy will be the one whom I refer.Read MoreRead Less