Brent Carpenter

Cleveland, OH

NMLS 1675225

Triple Crown Banker

Brent's Reviews

Delores Stillson
Brent was great to work with. I would call late at night or early in the morning and he would always return my call within the hour. That in itself is so comforting. He always kept us up-to-date on he progress of our loan. I never had to call him and ask what was next. He was always one step ahead of my questions. He was a real professional, but yet he made us feel like friends.
Jan Wheatley
Brent was informative and suggested options that were tailored to our specific needs.
Stuart Hodder
a great help and great service
Denise Beaudoin McGee
Brent Carpenter was a great help in our refinance with Rocket Mortgage. Whatever questions we Leo and Denise McGee had Brent called that day, If he needed to referred us to the proper person. I would recommend his service to everyone I know.
Mark Lourd
Absolutely outstanding service from Brent. He kept me informed of every step and was always there to answer any questions. I would absolutely use him again if I have the need.
Maura Hughes
Brent Carpenter is extremely honest and knows exactly what is best for his clients. He is above the board and goes above his duties to look out for you. Returns phone calls promptly too. A win win all the way!
Jason Jennings
Great experience! He was able to get me in to the best mortgage that fits my needs!
Mark Holland
Brent Carpenter was extremely helpful in getting my refinance loan done. From the first time we talked, to closing, done in 20 days. He returned every phone call and answered all my questions promptly. Would definitely refer him to anyone.
Diana Vincent
Brent was very helpful, knowledgeable and "always available" for my questions. He has a great approach to a difficult issue....refinancing and knowing whether its the right thing to do. Although, I did not get the cash back amount I wanted, he worked very hard to do the best that could be done. He is a great asset to Rocket Mortgage. All Rocket Mortgage staff were pleasant to work with and ...Brent was very helpful, knowledgeable and "always available" for my questions. He has a great approach to a difficult issue....refinancing and knowing whether its the right thing to do. Although, I did not get the cash back amount I wanted, he worked very hard to do the best that could be done. He is a great asset to Rocket Mortgage. All Rocket Mortgage staff were pleasant to work with and very informed on my loan. THe closing went extremely fast with the new computer system and Ms. Joan Pufahl was a pleasure to work with. Thanks to Rocket Mortgage, I have been with your company for many many years and wouldn't have it any other way. DIana VincentRead MoreRead Less
David Hernandez
My experience with Brent Carpenter was excellent he was very helpful in explaining all the question I had about the loan and the process. He was very quick to answer any questions regarding my concerns.Also, he when the time arise that what we had agree in the original loan document had a few discrepancies from what we had in our closing documents we are very grateful that he took the time to go ...My experience with Brent Carpenter was excellent he was very helpful in explaining all the question I had about the loan and the process. He was very quick to answer any questions regarding my concerns.Also, he when the time arise that what we had agree in the original loan document had a few discrepancies from what we had in our closing documents we are very grateful that he took the time to go back and correct the savings that we had agree when we started the process .We are happy and Brent did this in a very professional and expedited the process and we where able to close on the date that the closing was set and we are very satisfied with his work and the time he took to correct the discrepancies and his personal interest in that the loan terms where met like we had original intended.Thank you and he is an asset to your company and we appreciate his help .Read MoreRead Less