Brent Carpenter

Cleveland, OH

NMLS 1675225

Triple Crown Banker

Brent's Reviews

Ann Hamer
We profoundly thank you for all you did for our mortgage renewal. It was a personal, professional endeavor that was fast, complete and EASY! I remember being in a real estate office and signing 50 or so papers for an hour! Not this time! When we left you a message one afternoon you called us at 8 PM to answer. We felt that to be wonderful. Our dealings with the Rocket Teams went perfectly every...We profoundly thank you for all you did for our mortgage renewal. It was a personal, professional endeavor that was fast, complete and EASY! I remember being in a real estate office and signing 50 or so papers for an hour! Not this time! When we left you a message one afternoon you called us at 8 PM to answer. We felt that to be wonderful. Our dealings with the Rocket Teams went perfectly every time.
We have the $49,000 in our savings account and yesterday we received a USAA letter telling us the car loan is paid off and title is on the way! Everything occurred exactly as you told us it would. Again we can not thank you enough. You were awesome!
Martin & Ann HamerRead MoreRead Less
Jeff Olson
This was our second time working with Brent. In both cases he exceeded our expectations and frankly our wildest dreams. Brent is always ready to listen and ask questions to find the best solution. This kind of customer service is rare in today’s world. Please ask for Brent if you want the best in terms of service and expertise.
Danielle N Jimmie Hagle
Brent is wonderful to work with. It was quick and easy process. Brent stays involved the entire process and answered all our questions prompt.
Brian Northan
Brent was very helpful, patient and understanding through the whole process. I I felt he truly cared and very dedicated to make every customer's experience a positive one.
June Mitchell
We are well pleased with the way our loan closed. Thank you for all you did
Albert Tracy
Brent was great and upfront with everything. He keep on top of what needed to be done and kep in contract with us.

AL Tracy
Tammy Hamilton
A pleasure to work with !! Answered all questions and was very helpful throughout the process which went very quickly.
Laurie Miller
Brent was awesome and ontop of his game
Anna Lofgren
Brent was professional, responsive and personable. He made the entire process quick, easy and set clear expectations. Thanks Brent!
Katie Hicks
Brent was initial contact with Rocket Mortgage & so much help. He explained how the loan process worked & what we could expect. Brent not only patiently answered our questions but followed up to be sure we had a good experience with other departments.