I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage centers, but on our initial inquiry into re-financing our home, Brian laid it all out for us and even answered questions honestly when we put him on the spot with our "how secure is this online thing" ...I will admit, at first, the idea of working 100% solely online with something so sensitive (money/finance/loan) made us uncomfortable. We've only had experiences in person with our banks/mortgage centers, but on our initial inquiry into re-financing our home, Brian laid it all out for us and even answered questions honestly when we put him on the spot with our "how secure is this online thing" questions.
We went ahead and decided to give it a try and I am so glad we did, as we were never disappointed. Working with Brian was by far the best experience we've had with the mortgage/loan industry. He was extremely professional and easy to work with. Our communications were handled in a timely fashion giving us all of the necessary information we needed throughout our entire process. The online portal that we accessed was always up-to-date with the most current information they were needing from us and/or we were needing from them.
I tell everyone I know, "Hey, if you are ever in need of a mortgage, re-fi, home loan information, I have the perfect person you've gotta talk to". I will only use Brian for any future loans and seriously give him 10 stars!!!Read MoreRead Less
Rose DuPont
Rose DuPont
551
Brian was polite professional and very knowledgeable about the morgage process. He and his team were extremely responsive in our recent mortgage refinance - always available for a question and it was never a problem. This is second refinance with Rocket Mortgage and this was the easiest ever. And we save $1,000 a month!
Thomas Israelian
Thomas Israelian
551
Brian was exceptionally helpful throughout the entire process. I could not be happier with the experience from start to finish. Thanks Brian !
Patty McDonald
Patty McDonald
551
He was with you every step of the way helping in whatever was needed to get the loan done. I had an amazing experience and he made it painless.
Brian Evans
Brian Evans
551
I was impressed with how organized and simple Rocket Mortgage made the entire process. Brian was very knowledgeable, and quickly got my re-finance loan started. It was a pleasure working with such a polite and professional person.
Chad Knutson
Chad Knutson
551
Brian was extremely responsive and a pleasure to work with.
Ellen Vellance
Ellen Vellance
551
Brian was so easy to work with. He was knowledgeable and always made himself available to us. Thanks for all you did for usecand making this process so eay.
Jill Wagner
Jill Wagner
551
Brain was a real pro! He explained the process, what I had to do, the Rocket Mortgage web site that tracked everything and what to expect when. He was always upbeat, positive and professional. I gave his name to a friend and he returned her call with in minutes - unlike her local bank. The whole process was absolutely painless.
Marcia Laningham
Marcia Laningham
551
Brian is very knowledgeable, attentive, persistent and personable. I enjoyed working with him very much. He (and all those who were involved with my refi through Rocket Mortgage) made the process as painless as possible, and I would recommend them to anyone who has put off refinancing because of past experience with mortgage companies.
Brian Evans
Brian Evans
551
Brian was very professional, knowledgeable, and prompt. It was a pleasure working with him.
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