Bryce Richmond

Phoenix, AZ

NMLS 2039748

Triple Crown Banker

Bryce's Reviews

Ernie Kirven
Worse experience I have ever had. It has taken 4 months to close and to this day they have yet to deposit any money in my account. I have had to do all the work for them and every day i have to talk to someone different. VERY unprofessional and none seems to know how to do their job. If something doesn't happen very soon, i will be going to the Better Business Bureau on them. Would not recommend ...Worse experience I have ever had. It has taken 4 months to close and to this day they have yet to deposit any money in my account. I have had to do all the work for them and every day i have to talk to someone different. VERY unprofessional and none seems to know how to do their job. If something doesn't happen very soon, i will be going to the Better Business Bureau on them. Would not recommend this company to my worse enemy.Read MoreRead Less
Bryce Richmond
Reply from Bryce Richmond:

Thank you for taking the time to share your concerns. I’m sorry to hear that the process has been such a frustrating experience, especially with the delays and lack of consistent communication.

I completely understand how important it is to receive timely updates and know where things stand, particularly when you’re waiting for your funds. I appreciate you bringing this to my attention, and I’ll...Thank you for taking the time to share your concerns. I’m sorry to hear that the process has been such a frustrating experience, especially with the delays and lack of consistent communication.

I completely understand how important it is to receive timely updates and know where things stand, particularly when you’re waiting for your funds. I appreciate you bringing this to my attention, and I’ll make sure your feedback is communicated to the appropriate team.

Thank you again for trusting me to assist you with your financing needs.Read MoreRead Less

Charles Mills
Would give him a 10 stars if it was available, walked me through everything and he made it was really extremely easy
Renae McGregor
Bryce was extremely knowledgeable and super helpful with what I needed. He knew exactly how to help me refinance on a mobile home after a divorce. He was able to answer all of my questions and five advice when I had little knowledge of what I needed to do. The whole experience was wonderful. He was there for questions I had throughout the loan process as well even though I’m sure he didn’t have to...Bryce was extremely knowledgeable and super helpful with what I needed. He knew exactly how to help me refinance on a mobile home after a divorce. He was able to answer all of my questions and five advice when I had little knowledge of what I needed to do. The whole experience was wonderful. He was there for questions I had throughout the loan process as well even though I’m sure he didn’t have to be. Wonderful experience!Read MoreRead Less
Doreen Miller
Bryce was quick to help me and help me navigate this technology stuff..we had a few hiccups, but stayed the course and worked through the barriers..thanks to Bryce, we were finally able to close and move forward,,Thank You!!
Ricardo Beato
Bryce was exceptional. He took me thru my loan application with professionalism. He was courteous and responsive to my needs. He is another reason I keep Rocket as my mortgage lender. Thank you
David beck
I found Bryce very professional and helpful with obtaining my home equity loan. I would work with him again.
Kelly Mackey
Bryce was attentive and engaged with our refinancing. I would highly recommend him. Very professional experience.
Anisbel Rubi
Bryce provided exceptional service throughout my home equity loan process. His expertise and guidance were invaluable, and he ensured a seamless transaction. I highly recommend Rocket Mortgage for their professionalism and dedication to client satisfaction.
30CalKing
Smooth and fast process with true professionals guiding you!
Kim Weese
Bryce was friendly, efficient and knowledgeable in helping us get our recent refinance done. We appreciated his knowledge, advice and care helping us navigate through the process. Thank you, Bryce!