Candice Kokalis

Detroit, MI

NMLS 1676253

Triple Crown Banker

Candice's Reviews

Susan Brower
Candice exhibited what she needed to most with a customer like me. That is patience and flexability. Time and agin, I know I delayed her doing what she needed so that could do something or find something out on my own. She was able to develop a refinance plan that includes refinancing my home mortgage and also includees a loan attached to my property I owe to another company and the outstanding...Candice exhibited what she needed to most with a customer like me. That is patience and flexability. Time and agin, I know I delayed her doing what she needed so that could do something or find something out on my own. She was able to develop a refinance plan that includes refinancing my home mortgage and also includees a loan attached to my property I owe to another company and the outstanding loan I have on a new car I purchased about a year ago. Rolling everything into one monthly payment is a huge benefit to me. She also assured me that when I am able to make a bulk payment to my refinanced mortgage, I can work with her or another Rocket representative to lower the interest I am being charged and my monthly payment. I look forward to doing this in the near future, so, even though my refinanced mortgage is a fixed, 30 year mortgage, I know I can trust what Candice has told me and I look forward to working with her and communicating with her in the future.Read MoreRead Less
John Frye
Candice was amazing! Everything went smooth, and everything she said would happen did happen. The whole process took only 9 days.
Thank you so much!!
Janice Nelson
Very nice to work with. No pressure and great information. I would definitely recommend Rocket Mortgage/Rocket Mortgage
Grayling Dennis
Pleasant and timely, aware and helpful
Denyse Cruz
Candice was extraordinarily competentShe was personable and very informative. I felt comfortable asking questions, and it was like talking to a friend. She set up my refinancing providing me with multiple options. She, is the main reason u chose to go with Rocket Mortgage.
Mike Vecchiolla
When we were contacted by Candice, we were immediately impressed with her knowledge and accessibility..she explained the product and held our hand through the entire refinance. Wonderful
Chris Lowery
What a difference! Last year we were re-financing our house with Citi and it was the most miserable experience ever. So I happened to call Candice, and can’t tell you how happy I am that I did. Every step of the process was clearly explained with an emphasis on getting it done. Amazing. If you are trying to decide how to proceed with a refinance, call Candice and call her now. You will not regret ...What a difference! Last year we were re-financing our house with Citi and it was the most miserable experience ever. So I happened to call Candice, and can’t tell you how happy I am that I did. Every step of the process was clearly explained with an emphasis on getting it done. Amazing. If you are trying to decide how to proceed with a refinance, call Candice and call her now. You will not regret it. Kudos to you Candice. Thank you so much for your assistance in this process.Read MoreRead Less
Nayda Santana
Wonderful experience working with Candice. She knew exactly what I needed. She was professional, knowledgeable and patient. Excellent service!
Crystal Holtzendorff Montalvo
Great experience. Candice explains everything so that you understand them very well and is very patient. She listened and gave me everything I asked for.
Elvie Lucero
All I can say is, she treated me like she knew me for a long time so I was very comfortable talking to her. And one more thing, she’s very professional. Will definitely do refi with her in the future.