Carly Baetens

Detroit, MI

NMLS 2573222

President's Club Banker

Carly's Reviews

John Reed
Carly was Great.
I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit."
She didn't have any problem with that, and we went through the numbers.
I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision.
I agreed to allowing the credit soft hit, and we went through it again. She may have spent ...Carly was Great.
I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit."
She didn't have any problem with that, and we went through the numbers.
I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision.
I agreed to allowing the credit soft hit, and we went through it again. She may have spent more time with me on the phone (1hr-40min), but it was all good with her.
I cannot recall, but she must have ran the numbers around 6 times with different scenarios, and I felt no pressure during our conversation. You could tell that she just wanted to help.

Carly played a big part, and we ended up refinancing through Rocket. Our Final Closing was today - 28 days after my first talk with her.
Fully Recommend !!!
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Yvonne Mayo
It has been great working with Carly. She was very knowledgeable and very quick with response and turn around times. Highly recommend working with her.
Nathan Wolter
It was a great experience working with Carly. She was very knowledgeable and easy to talk to. The whole process was smooth and quick.
Casey S
Carly was awesome, so easy to work with, fast and efficient. Could not have been a better process!
William Lyles
Carly was a pleasure to work with and kept all lines of communication open as we opened a home equity loan. The process was easy due to her kindness and concern!
Lynn Hanes
Ms. Baetens was professional and assisted in streamlining the refinance process. I appreciated how attentive she was to all of my concerns and helped with getting to the goal I was wanting to achieve.
Jim McCabe
Carly was efficient and friendly. She is the first person I spoke with in my application process. Carly took all my needed information and assisted in the application process. She informed me on my options and got me the best loan I could qualify for. She was very helpful and informative every time I called her with questions. Carly was truly a pleasure to work with.
Ricardo Parkins
Carly is a very dedicated professional. Despite my clumsiness with the online application, she was patient enough to get me through and approved. Thanks Carly.
Tara Starner
Carly was wonderful to work with! She was knowledgeable and very responsive, and made the entire refinance process very easy. I would highly recommend Carly, and would definitely use her again in the future!
Shelley Hobson
Carly was great to work with. She always had a fast and knowledgeable answer to my questions. She made this refinance a headache free process. I would use Carly again. Highly recommended.