Carly Baetens

Detroit, MI

NMLS 2573222

President's Club Banker

Carly's Reviews

Cari Kish Painter
Carly really walked me through all the pros and cons of a refi! She was so patient with me and so incredibly knowledgeable. I’m grateful for her guidance and practicality of what made most financial sense for me in the long run!
Victoria Kovalenko
I was lucky to have Carly handling our equity loan! She was super responsive (even after hours), professional and provided timely updates. Carly’s involvement made a huge difference, as time was of essence. Huge gratitude and hope it’s not the last interaction on the loan origination side!
Scott Winston
Carly assisted us with a loan using the equity in our home. The process was easy to follow, did not require a lengthy time to complete, and very well detailed and explained. Carly was extremely interested in our loan, provided excellent customer service, and was very delightful to work with. Thank you Carly!
Micki Yarrow
Carly is an experienced, intelligent and personable person to have while going through the loan process. She answered all my questions until I understood everything which made me feel comfortable moving forward. Thank you Carly!
Juan Diaz
Carly is a very nice person, she is very knowledgeable. She took her time to walk me through everything she need to complete me loan application.
This was the easiest loan application I have ever done. She was so pleasant she thatvi really enjoyed the whole process.
I am so happy that I got you to help me with this loan process. Carly is a great asset to Rocket Mortgage. I am happy I got to work ...Carly is a very nice person, she is very knowledgeable. She took her time to walk me through everything she need to complete me loan application.
This was the easiest loan application I have ever done. She was so pleasant she thatvi really enjoyed the whole process.
I am so happy that I got you to help me with this loan process. Carly is a great asset to Rocket Mortgage. I am happy I got to work with her.
Thank you
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Rooster Booster
Carly was a pleasure to work with. Very knowledgeable and answered all my question. She made my experience easy and simple. So glad I was able to meet her. Thanks!
Douglas Castro
Carly was a pleasure to work with. She responded quickly, addressed all my questions, and assisted whenever possible with loading documents into the portal. Thank you for all the help!
Den Zel
Carly was awesome! Very responsive and helpful throughout the process. I felt like my needs were always met! Thank you
Lorraine Sweat
Carly has been great to work with! I was working with someone else from Rocket Mortgage but they weren’t responsive and I just felt like another customer. I’m glad I gave Rocket Mortgage another chance and got Carly because she’s been quick to respond and made me feel like she really wanted to help me!
George Schrader
It was a great experience working with Carly. She answered questions and provided requested information timely. The whole loan process moved smoothly due to her being on top of the loan process from beginning to end.