Carly Baetens

Detroit, MI

NMLS 2573222

President's Club Banker

Carly's Reviews

Dawn Miller
Carly was great to work with on getting a home equity loan with Rocket Mortgage. She was super helpful in explaining everything, quick to respond, and made sure we had everything we needed. She kept me updated throughout the short 3 week process.
gary king
Carly was very helpful in explaining all my options to me
Sandra Ramos Duran
Carly was awesome,very helpful. I recommend her, 10 stars
Ron Farmer
Carly was very professional and helpful during the whole process. Everything she did made the whole process easy and quick.
Gail Krieger
Carly was extremely helpful when I needed assistance. I was never disappointed when I contacted her.
John Reed
Carly was Great.
I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit."
She didn't have any problem with that, and we went through the numbers.
I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision.
I agreed to allowing the credit soft hit, and we went through it again. She may have spent ...Carly was Great.
I always ask the person to assume a +/- 720 credit score prior to running any check - including a "Soft Hit."
She didn't have any problem with that, and we went through the numbers.
I felt no pressure, she was knowledgeable - quick with response, and I was able to make an informed decision.
I agreed to allowing the credit soft hit, and we went through it again. She may have spent more time with me on the phone (1hr-40min), but it was all good with her.
I cannot recall, but she must have ran the numbers around 6 times with different scenarios, and I felt no pressure during our conversation. You could tell that she just wanted to help.

Carly played a big part, and we ended up refinancing through Rocket. Our Final Closing was today - 28 days after my first talk with her.
Fully Recommend !!!
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Yvonne Mayo
It has been great working with Carly. She was very knowledgeable and very quick with response and turn around times. Highly recommend working with her.
Nathan Wolter
It was a great experience working with Carly. She was very knowledgeable and easy to talk to. The whole process was smooth and quick.
Casey S
Carly was awesome, so easy to work with, fast and efficient. Could not have been a better process!
William Lyles
Carly was a pleasure to work with and kept all lines of communication open as we opened a home equity loan. The process was easy due to her kindness and concern!