Catherine Romero

Farmers Branch, TX

NMLS 2743410

Banker

Contact Information

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(972) 499-2112
(972) 499-2112
Website https://www.rocketmortgage.com/?qls=SPF_universl.2308201611

Rocket Mortgage Sales

129413 Reviews

Catherine's Reviews

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Linda Hamilton

April 4, 2026

I had a great experience working with Catherine and the Rocket Mortgage team. Things were clearly explained and happened when they said it would. Very easy process through the Rocket Mortgage app.

Martin Guillette

March 12, 2026

As much as I what to write a good review about Catherine, I can't. She was very helpful but was never able to provide a consistent loan disclosure, the interest rate bounced around every day and she asked for the same information more than once. The blame was the IT department which is likely valid, but you can't always deflect the blame, sometimes you have to accept your responsibility

Reply from Catherine Romero:

Dear Martin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better ...Dear Martin,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted through any changes that took place, and or provided you with a better experience. Please know I will be available if given the opportunity in the future to re earn your trustRead More Read Less

Rocket Mortgage, LLC; NMLS #3030; www.NMLSConsumerAccess.org. Equal Housing Lender. Licensed in 50 states. AL License No. MC 20979, Control No. 100152352. AR, TX: 1050 Woodward Ave., Detroit, MI 48226-1906, (888) 474-0404; AZ: 1 N. Central Ave., Ste. 2000, Phoenix, AZ 85004, Mortgage Banker License #BK-0902939; CA: Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; CO: Regulated by the Division of Real Estate; GA: Residential Mortgage Licensee #11704; IL: Residential Mortgage Licensee #4127 – Dept. of Financial and Professional Regulation; KS: Licensed Mortgage Company MC.0025309; MA: Mortgage Lender License #ML 3030; ME: Supervised Lender License; MN: Not an offer for a rate lock agreement; MS: Licensed by the MS Dept. of Banking and Consumer Finance; NH: Licensed by the NH Banking Dept., #6743MB; NV: License #626; NJ: New Jersey – Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226, (888) 474-0404, Licensed by the N.J. Department of Banking and Insurance.; NY: Rocket Mortgage, LLC, 1050 Woodward Ave., Detroit, MI 48226 Licensed Mortgage Banker-NYS Department of Financial Services; OH: MB 850076; OR: License #ML-1387; PA: Licensed by the Dept. of Banking – License #21430; RI: Licensed Lender; WA: Consumer Loan Company License CL-3030.