Charm Rodgers

Cleveland, OH

NMLS 1898720

Senior Banker

Charm's Reviews

Eddy Williams
⭐️⭐️⭐️⭐️⭐️
I had a great experience today working with Charm at Rocket Mortgage. She was patient, professional, and extremely helpful while entering all of my refinancing questions. Charm took the time to listen, made sure everything was accurate, and explained things clearly along the way. She made what can feel like a complicated process much easier and more comfortable.
I really appreciate her ...⭐️⭐️⭐️⭐️⭐️
I had a great experience today working with Charm at Rocket Mortgage. She was patient, professional, and extremely helpful while entering all of my refinancing questions. Charm took the time to listen, made sure everything was accurate, and explained things clearly along the way. She made what can feel like a complicated process much easier and more comfortable.
I really appreciate her positive attitude and attention to detail—excellent customer service!Read MoreRead Less
Thomas Harper
Charm was very helpful, professional and patient.
Deana RAY
Rocket Mortgage should give this woman a big raise. She made this so easy refinancing our home loan. She helped every step of the way. I'll never leave Rocket Mortgage again. So please don't sell our contract again. She is asset to your company.
Walter Alan Rose
My situation was a little more complicated than others but Charm was patient, knowledgeable and quick to respond to my questions. I will never use another lender again thanks to Rocket having such great staff!
Shaun McDonald
🌟✨ If I could give Charm more than five stars, I absolutely would! ✨🌟

From the moment I stepped into the world of mortgages, I felt like I was navigating a maze blindfolded. That’s when I met Charm, and let me tell you, she didn’t just guide me; she illuminated the path with her expertise and warmth.

Charm possesses a remarkable ability to demystify the complex jargon of the mortgage landscape. She ...🌟✨ If I could give Charm more than five stars, I absolutely would! ✨🌟

From the moment I stepped into the world of mortgages, I felt like I was navigating a maze blindfolded. That’s when I met Charm, and let me tell you, she didn’t just guide me; she illuminated the path with her expertise and warmth.

Charm possesses a remarkable ability to demystify the complex jargon of the mortgage landscape. She took the time to explain every detail, ensuring that I felt informed and empowered every step of the way. Her patience is unparalleled, and her genuine desire to help shines through in every interaction. It’s not just about numbers for her; she truly cares about her clients' dreams and aspirations.

What sets Charm apart is her exceptional communication skills. Whether it was a late-night question or a last-minute concern, she was always just a message away, ready to provide clarity and reassurance. Her responsiveness made me feel like I was her top priority, and that’s a rare quality in this industry!

Charm’s knowledge of the different mortgage options available was impressive. She worked tirelessly to find the best fit for my financial situation, ensuring I understood the pros and cons of each choice. With her help, I was able to secure a mortgage that not only met my needs but also exceeded my expectations.

If you’re looking for a mortgage specialist who blends professionalism with a personal touch, look no further than Charm. She turned a potentially stressful process into a smooth and enjoyable experience. I can confidently say that without her, I wouldn’t be sitting in my dream home today.

Thank you, Charm, for your unwavering support and for making such a significant milestone in my life a joyful one! You truly have a gift, and I’m grateful to have had you by my side. 🏡❤️Read MoreRead Less
Shane McBroom
Charm was very helpful to me and my wife, she was patient and lead us in the right direction in our loan that was best for us. Love me some Charm!!!
Jenarda Makupson
Charm is awesome. She is very responsive and professional and knowledgable as well.
Elaine San Nicolas
Charm was very professional and efficient with all tasks at hand throughout the process. She invited me to reach out to her with any questions and was very promptly responsive to emails, text messages and voicemail messages. The anticipation anyone would feel with a process like this can be a big deal. Charm guided me and explained every inquiry with ease and offered much comfort each time. I am ...Charm was very professional and efficient with all tasks at hand throughout the process. She invited me to reach out to her with any questions and was very promptly responsive to emails, text messages and voicemail messages. The anticipation anyone would feel with a process like this can be a big deal. Charm guided me and explained every inquiry with ease and offered much comfort each time. I am so grateful, Charm, for your expertise, patience and willingness to be right there with me, a new client. Thank you! Elaine San NicolasRead MoreRead Less
Tracy Pogue Settimi
Charm was friendly, quick and very efficient with our paperwork. She was very prepared and had pens and sanitizer available for our use. She carried a conversation well and we were pleased when we finished. With a name like Charm, how can you go wrong?
Kelly Dillon Friend
Charm was great to work with! She answers every email right away and phone call. She goes out of her way to please the customer. I wish she was still dealing with us now, but got handed off to someone else.