Charm Rodgers

Cleveland, OH

NMLS 1898720

Senior Banker

Charm's Reviews

Amy Blea
Charm is excellent! She took us through the whole process and made it really easy. She connects with her customers and is a pleasure to work with. Charm is very responsive and went out of her way to accommodate our schedules and ensured that we had everything we needed. This is one of the best online experiences we've had to date.
Tim Heldreth
I found dealing with charm to be an exceptional experience . She was eager to help with all of our needs and explain to us that what was happening and what we were going through, exceptional service . You do not find service like this nowadays anywhere , thank you again for helping us.
James Leonhard
Charm was great. Made the process fast and easy. Definitely recommend
Phil Haines
Charm was great. I’m not a fan of being on the phone, but she made the entire process easy and understandable. She was great at communicating via phone and email.
Rick Johnson
She was very helpful in securing my loan and was always available to answer any questions, I may had. I will receommend to my friends and family to use her and Rocket Mortgage for their financing needs.
Thanks so much, for making this experience quick and pleasant. Paul Johnson
Richard Dunne
We were thrilled with Rocket Mortgage. Our first contact was Charm. She guided us through the process and was available to help and answer all of our questions and concerns. ( we had many!!) She actually answers her phone and appeared to always be available days and evenings. She should be the face of Customer Service. An asset to Rocket Mortgage.
Janice Pfeifer
Charm is a phenominal asset to Rocket Mortgage.......she is knowledgable, polite and VERY patient(even when I thought of something and had to call her back more than once)! I wish we could meet her, she went above and beyond to help us and we wish her the VERY best in the future!
James Baldwin
Charm was "Wonderful" !!! We spoke often, almost daily.