Chel Shamon

NMLS 2259876

Executive Banker

Chel's Reviews

Jack White
Chel is a wonderful person. She wants to help you and no matter what it takes, she will. I'm so glad we found her and so glad she was able to guide us through a complex situation to a perfect resolution. She is smart, honest, kind, and excellent at what she does.
Sum Nsf
Chel was super helpful and friendly. She made the whole experience very easy!
fred latteri
Chel was wonderful to work with. She took her time to answer any questions that I had. She stayed on top of the whole process to make sure it went smoothly.
Michelle Shinebarger
Chel is very reliable. She will actually answer your phone call when you make it, or she will call you back right away. She will help you with documents and is focused on getting your loan to the next level promptly. She does this in a professional and friendly manner every time.
Tressie Gardner
Chel was awesome the whole way through the process I had her. She always replied back. In a very timely manner. Even on Christmas Eve. She was still responding and helping me. If I left an email late at night she responded. Chel is a great asset to the company.
Emily Leach
If we could give Chel 20 stars we would! She was organized, helpful, friendly, she helped us feel comfortable and confident with the whole process. She was quick to respond, listened when frustrations arose and was overall so easy to work with. Will absolutely recommend her to friends and family 100x over!!! Thank you, Chel!
Glenn Catabas
Chel was amazing to work with. She helped me through a very difficult time by walking me through all the finer points of my loan. She was sensitive to the fact that I was dealing with a loved one's passing. In fact, the primary reason I needed a loan was to pay for loved one's funeral. The empathy and compassion Chel showed me was equal to her attention to detail. I'd give her 6 stars if I ...Chel was amazing to work with. She helped me through a very difficult time by walking me through all the finer points of my loan. She was sensitive to the fact that I was dealing with a loved one's passing. In fact, the primary reason I needed a loan was to pay for loved one's funeral. The empathy and compassion Chel showed me was equal to her attention to detail. I'd give her 6 stars if I could. Thank you, Chel.Read MoreRead Less
Melissa Chappell
Chel is amazing! There was an issue with a previous county recording and we were able to work through the issue, she figured out the problem and was able to keep the home equity loan moving forward. I look forward to potentially working with her in the future.
Yisema Vega
Chel was amazing, this is the 2nd time around I had the pleasure of her assistance. Extremely professional and working with her made the process painless. If anyone gets the opportunity to work with her, their account is in great hands. Thank you Chel! It was simple and quick.
Linda Eads
Chel exceeded out expectations in handling the refinance of our old equity which has an interest rate of over 11%. She was friendly, efficient and made the entire process painless. I highly recommend Rocket Mortgage, and a big thank you to Chel for all her help!