Chris Osterlund

Detroit, MI

NMLS 32188

Sales Manager

Chris' Reviews

Manley Cat
Chris was outstanding and kept me informed along the way. Chris made my home purchase easy and looked for discounts available as the process progressed.
Doug Glaysher
patience, knowledable, understanding, above and beyond.
Phillip Schaefer
Chris is very knowledgeable and helpful person during the loan process. He was able to finalize our loan on a very short timetable. In a very competitive market, Chris was able to guide us in our decision making process.
Geoff Zander
Chris has a very even demeanor about him and he is easy to talk to. He does what he says and there is a sense of sincerity about him. It certainly helps that he is very knowledgeable and that includes the ins and outs of this process.
Mike Morley
Chris became part of our family during this home purchase
Zach Sykes
I’ve never had an easier or more pleasant experience than the experience I had dealing with Chris. To be honest, my wife and I applied with and talked to two other mortgage companies trying to get preapproved to purchase our dream home. Both of those companies gave us the “run around,” and we could tell they were not truly interested in helping us and created a very difficult house buying ...I’ve never had an easier or more pleasant experience than the experience I had dealing with Chris. To be honest, my wife and I applied with and talked to two other mortgage companies trying to get preapproved to purchase our dream home. Both of those companies gave us the “run around,” and we could tell they were not truly interested in helping us and created a very difficult house buying experience. My dad, who refinanced their mortgage with Rocket Mortgage, told me to give Rocket Mortgage a shot so we did. We had become very discouraged until Chris got in touch with us. Not only did he give us hope in the house buying process, he also made it extremely easy for us. He constantly stayed in touch with us and let us know exactly what he needed from us day-by-day. My wife and I could literally sit back and relax while Chris worked out everything for us, getting us preapproved, while also answering every question that we presented to him. We had lost all hope in purchasing our dream home until Chris worked his magic, and now thanks to him, and Rocket Mortgage, my wife, daughter, and I purchased our dream home and have been living in it for 3 weeks now. Thanks, Chris, for all your help. You truly don’t know how much my family appreciates it.Read MoreRead Less
Liz Bustamante
Outstanding customer service even answered and returned calls on a late Sunday. Very impressed with his professionalism.
Charles Flores
My experience with Chris was outstanding. Chris handled my loan and made the entire process stress free and smooth. From the first phone call until the loan signing. I highly recommend him to anyone needing home loans and if at all possible request the services of Chris. He is professional and works diligently to get the job done.
Natalie Flores
Chris has made the biggest difference in the purchase of our new home. He went over and beyond from answering all of our questions, even with a 2 hour time difference. From adding his personal touch, he never made us feel like just another client. We will highly recommend Chris to everyone who is in the market for a new mortgage!
Nancy Eldert
Chris is a stellar person professionally and personally. I gave him 5 gold stars,but my phone won’t let them stick.
He was so calm and also knew the whole banking process so well, I was always in good hands. Chris kept me informed through the whole process. I didn’t have electronic signature on my phone. He and another employee helped me download your mini app. It ended up being so helpful. Chris ...Chris is a stellar person professionally and personally. I gave him 5 gold stars,but my phone won’t let them stick.
He was so calm and also knew the whole banking process so well, I was always in good hands. Chris kept me informed through the whole process. I didn’t have electronic signature on my phone. He and another employee helped me download your mini app. It ended up being so helpful. Chris was organized and extremely patient. Our refinance was in the range I hoped for. He listened well. He always seemed to like his job because no matter what help we needed, he was always there for us. Getting a refinance was incredibly easy compared to others I’ve done over my adult life.The banking I’ve done with Rocket Mortgage was respectful, fair, mostly easy and completed in a shorter amount of time than possible with traditional businesses. Chris had all the people including the notary on time. I was amazed at how your company has such a well coordinated group of people including people in my home. He was amazing at coordinating people I needed to see in person. I never worried about the integrity of business with your company. Thank you for my 2nd or 3rd refinance with you.
Chris could handle with class and integrity any promotion you give him in the future. I’m a teacher and really related to his positive and serious nature with doing the steps correctly. You have a 5 gold star employee! Sincerely, Nancy EldertRead MoreRead Less