When there's bad service, its discussed. This experience is because the service was excellent. Chris was an answer to helping me make serious decisions. He was very polite, patient and explained things I should know. During this process I had to attend a funeral and became very emotional while talking to Chris. He apologized for my loss and said the right words to keep going. This is a person ...When there's bad service, its discussed. This experience is because the service was excellent. Chris was an answer to helping me make serious decisions. He was very polite, patient and explained things I should know. During this process I had to attend a funeral and became very emotional while talking to Chris. He apologized for my loss and said the right words to keep going. This is a person I've never met. I really appreciate his kindness. Also Erin and Tameka were also very helpful and polite. I didn't talk to them as much as I talked to Chris, but kindness is not measured in conversations alone but in one's spirit. Thanks so much to the 3 of them. An awesome team.Read MoreRead Less
Billie Jane Hood
Billie Jane Hood
551
Chris was extremely professional and well informed as to our situation and determined to find a way to lower mortgage payment.
Anne Sutherland
Anne Sutherland
551
Chris did an outstanding job for us. Everything moved smoothly along except the lock on our credit reports and that was my husband's doing. The process took about a month from beginning to end. Thanks to Chris and his terrific TEAM.
Rachel Niemeyer Cummings
Rachel Niemeyer Cummings
551
Very prompt in answering questions. Courteous. I never felt like I had a "dumb question".
Steve Selness
Steve Selness
551
Great guy to work with saved me a lot of interest..
Anton Beletskii
Anton Beletskii
551
It was a pleasure to work with Chris. I was able to close my mortgage in less than two weeks while working with Chris. Everything Chris promised happened on time and as stated and overall experience was excellent. I would highly recommend Chris without hesitation.
Stacey Field-Eads
Stacey Field-Eads
551
My refi was a quick, streamlined process with excellent customer service
Liz Sasse
Liz Sasse
551
Chris made the process very easy and understandable. He was patient and took the time to answer all my questions and address any concerns I had. I had a little bit of an issue with several Rocket Mortgage representatives call me at first and he was even able to take care of that. He was truly great to work with.
Jim Chappell
Jim Chappell
551
Chris did a great job, explained things well and answered questions promptly. He even helped knock down some hurdles that came up after his portion of the process.
Cyndie Walker
Cyndie Walker
551
Awesome guy to work with! Very professional and helpful. He can definitely get the job done!
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