Craig Ford

Phoenix, AZ

NMLS 1211804

Triple Crown Banker

Craig's Reviews

Lana Komar
We had a wonderful time with Craig! He was so helpful and made our experience so easy. Everyone we dealt with were so knowledgeable and nice. I want to thank everyone very much for all your help. Lana Komar
Ron Arold
Happy with the mortgage except for two reasons. Too many changes before closing, and closing took too long.
Craig Ford
Reply from Craig Ford:

Hi Ron,
Thank you for taking the time to review your experience working with me and Rocket Mortgage on your recent refinance. I am sorry to hear that throughout your loan process there were some unexpected changes. Here at Rocket Mortgage, we pride ourselves on collecting as much information up front as possible to ensure that the numbers that we initially present to you are the numbers that we ...Hi Ron,
Thank you for taking the time to review your experience working with me and Rocket Mortgage on your recent refinance. I am sorry to hear that throughout your loan process there were some unexpected changes. Here at Rocket Mortgage, we pride ourselves on collecting as much information up front as possible to ensure that the numbers that we initially present to you are the numbers that we close on. I know that you have been in contact with our Client Relations Senior Research team in regard to those changes. We were able to implement a resolution prior to the closing of your loan. Again, thank you for the feedback and allowing me the opportunity to help you with your refinance, it truly was a pleasure. If there is anything else we can do to assist, please always know that your Rocket Mortgage family is just a phone call or email away, and we are always happy to help.Read MoreRead Less

Karen Nonies
Totally amazing! Our credit union wouldn’t give us a home equity loan (we had lots of equity!), so my husband talked with Craig. Craig and his team were totally non-judgmental, and within two hours we had an approved loan and closed within 18 days. I had to frequently check online for messages as any questions I had were answered right away! Would you believe our Notary came to our house to ...Totally amazing! Our credit union wouldn’t give us a home equity loan (we had lots of equity!), so my husband talked with Craig. Craig and his team were totally non-judgmental, and within two hours we had an approved loan and closed within 18 days. I had to frequently check online for messages as any questions I had were answered right away! Would you believe our Notary came to our house to close? Craig and his team were the best we’ve ever dealt with from start to finish, and we’d never hesitate to recommend them to our friends and family. Read MoreRead Less
Greg Smith
Mr. Craig Ford thanks for your help in getting my home refinance. You help me thru the process from start to finished. Without you and the team at Rocket Mortgage this would have never happen. Now my loan is closed. I just like to thank you again and your helpers, Jen and Abi. Love you guys. Thanks again.
Craig was quick to answer all the questions Sharon and I had about refinancing our home. In addition to his friendly manner he led us through to process without a problem and we will recommend him unequivocally for real-estate loans to all our friends and relatives.
Jeff Ward
Kept me informed throughout the entire loan process. Made the experience one of the easiest I have exper
Barbara Day Trombley
Craig Ford is an exemplary professional with whom I worked while getting my loan. He was quick to respond to my questions with clarity, and most importantly to me he never forgot I was a human being. He made my experience with Rocket Mortgage the best I have ever had with a lender!
Vic Volpe
Craig Ford handled my case with dispatch and provided excellent advice and service. Along with his support team, the service I was given provided a quick, complete, and very satisfactory experience. I am very happy with the way everything was handled and would recommend Craig to anyone.
Kathy Doug Echler
Craig was very helpful and quick at getting our loan done.
Valerie Powe
Made my new mortgage payment this month- or shall I say my new REDUCED mortgage payment. What a nice feeling! When I first called Rocket Mortgage it was to get information on a HARP refi. Craig took the time to assess my situation and discuss my goals. He determined a conventional loan was possible and by the end of the call the loan process was underway. He quickly locked in a rate and the ...Made my new mortgage payment this month- or shall I say my new REDUCED mortgage payment. What a nice feeling! When I first called Rocket Mortgage it was to get information on a HARP refi. Craig took the time to assess my situation and discuss my goals. He determined a conventional loan was possible and by the end of the call the loan process was underway. He quickly locked in a rate and the ball was rolling! Although the process took a little longer than I anticipated, it was a smooth and efficient one. I was always in the loop and any questions or concerns I had were quickly addressed. Craig and his team are AWESOME!! I would, and have, highly recommend him.Read MoreRead Less