Cutter Tews

NMLS 1220574

President's Club Banker

Cutter's Reviews

Riley Nelson
Cutter was excellent in his work with us. He was available to answer questions at any time and I had a lot of questions. I would and have recommended him to several people.
Jasmin Guerra
Cutter was great. The whole process was quick and easy. I would definitely recommend him to others.
Rob Stevenson
Cutter was Awesome ....... .......
Tracy Russell
Cutter made the process painless and easy. I have had nightmare experiences with processing a mortgage. I would use Cutter again anytime and recommend him to others.
Tom Asiala
Very unimpressed with the level of urgency and lack of imitative. I have a long story as to how Rocket Mortgage failed on customer service; However, due to lack of space I will keep it short. I was told I was the easiest client and 55 days later I still have not closed my loan in part due to cutters lack of urgency and initiative to get things done without being asked to.
Cutter Tews
Reply from Cutter Tews:

Dear Tom,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you...Dear Tom,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Jessie Barnes
Mr. Tees was very helpful and professional on handling my loan and the problems I was having. Mr Tews came in and got my loan back on track.
Jaime Guadarrama
It was great to work with Cutter and he was extremely helpful in finalizing my refinance.
Shelia Swack
He was always there to answer any questions I had. He was pleasant to talk with.
Andy Thurling
Great job, Cutter! You made the whole process quick and easy!
Joe Ashbaker
Cutter was extremely helpful and timely in assisting us with our loan. Very efficient in processing information in both directions. He made the whole process as simple and easy as it could be. Thanks Cutter !!!