From the start, Doug made sure we were in good hands. Making the process as easy as possible, keeping us informed throughout. Communication is a key factor. Doug did not stop communicating with us, although the process moved on to others on his team. We were so fortunate to have him getting our loan approved. Thank you Doug, Terry and Pam!!!!
Dayton Feaster
Dayton Feaster
551
Doug is awesome to deal with! From day one he made sure I was taken care of! as far as answering phone calls late in the evenings to making sure I was taken care of on the weekends! I highly recommend him to anyone!
Josh Lowery
Josh Lowery
551
Doug was fantastic! He helped me through a tough time and made sure he found a solution for me. He took his time and made this all happen for me. Thank you from the bottom of my heart
Jenna Dueppengiesser
Jenna Dueppengiesser
541
Doug was a great help even though I was a stressed out mess! Easy to get a hold of and was able to answer all my questions.
Jim Spurlin
Jim Spurlin
551
Doug was great to work with. Always stayed in touch during the process and answered all our questions.
Andrew Catalano
Andrew Catalano
551
Doug made the whole process very easy. He was always available for questions. Great guy to work with.
Jami Harris
Jami Harris
521
I am honestly shocked that Doug has so many great reviews. His is this typical salesman. He was very responsive but pretty much lied to me about our interest rate on the phone and then when I (finally) received the email I requested with the summary, the interest rate was .50% higher. He then said that he could match any offer we had gotten from anyone else so I told him what we received from ...I am honestly shocked that Doug has so many great reviews. His is this typical salesman. He was very responsive but pretty much lied to me about our interest rate on the phone and then when I (finally) received the email I requested with the summary, the interest rate was .50% higher. He then said that he could match any offer we had gotten from anyone else so I told him what we received from another lender. His response was "This is a very good deal, I appreciate giving us an opportunity", instead of actually trying to work with me... I should have stayed away from Rocket Mortgage when I had multiple people warn me about working with them.Read MoreRead Less
Josh Bell
Josh Bell
551
Our whole experience with Doug was fantastic. We got great service and advice throughout the whole process, and could not have been happier with the process. We would reccomend Doug and Rocket to anyone.
Cyndi Walker
Cyndi Walker
551
Doug was awesome to work with. You were always able to get a hold of him with in a couple hours to get the answers you needed. There was no returning call within 24 hours, but all same day. He breaks things downs so easily understandable and made the buying process stress free.
Woody Hatchett
Woody Hatchett
551
Doug is an excellent resource to deal with. He has wonderful attention to detail and can still easily switch gears to focus on you. I can tell from talks with Doug he constantly has a lot of irons in the fire but he never lets one burn, he's efficient and precise. I'd love to work with Doug.
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