As a realtor, I can say Doug was fantastic throughout the entire process for one of my clients. Keeping everyone informed is of the most importance with any transaction and Doug did an outstanding job making sure we all were kept informed throughout the transaction. Quick, efficient, and personable. That's what every realtor wants from a lender, and everything a customer could ask for from a ...As a realtor, I can say Doug was fantastic throughout the entire process for one of my clients. Keeping everyone informed is of the most importance with any transaction and Doug did an outstanding job making sure we all were kept informed throughout the transaction. Quick, efficient, and personable. That's what every realtor wants from a lender, and everything a customer could ask for from a lender! Doug is now my go to guy as for lending request as he far exceeded the expectations I had with Rocket Mortgage. Great representative! Read MoreRead Less
Diane Elder Bulleigh
Diane Elder Bulleigh
551
Doug has been wonderful to work with he has checked in with us every week even when we were notalking yet able to physically go look at houses. Now that we have found a house and are ready to make an offer he answered all the questions we had he is always polite every time he contacts us. Love talking and working wight Doug
Victor Kobos
Victor Kobos
551
We found out on Friday that Fifth Third would not continue our loan process because the condo we want in Gatlinburg has a couple of owners who rent their condo for "less than 30 days. We had been in process for almost a month. This was devastating. On Saturday, I spoke with Doug Muller of Rocket Mortgage. Doug has been professional, knowledgeable, pleasent and very interested in helping us ...We found out on Friday that Fifth Third would not continue our loan process because the condo we want in Gatlinburg has a couple of owners who rent their condo for "less than 30 days. We had been in process for almost a month. This was devastating. On Saturday, I spoke with Doug Muller of Rocket Mortgage. Doug has been professional, knowledgeable, pleasent and very interested in helping us out of this situation, He has been very friendly in the process of application and is patiently getting us through this process. If I could give him 10 stars then I would do that. Our Real Estate Agent now has him on his list of preferred lenders. Great job Doug, best to him. Read MoreRead Less
Rolf Ritter
Rolf Ritter
551
Doug has been helping me all the way, not only to my questions, but with proposals no matter what time of the day or what day of the week (or even weekend). Great support.
Rachelle Heathman
Rachelle Heathman
551
My family and i have been in the market for buying a new house, after several headaches we noticed a commercial on TV from Rocket Mortgage that caught our eye. We thought it was a long shot for sure, with the help from Doug everything was a breeze!! Doug took time to explain everything and make the whole process soo easy. We are forever grateful our paths crossed :)
Rafael Alvarado Jr.
Rafael Alvarado Jr.
551
Doug has made this easy and very comfortable. He is very professional. I would recommend him to anyone looking for a loan
Jason Miller
Jason Miller
551
I was dreading to get a loan for a mortgage especially after refinancing with Bank of America. Doug made sure my experience with Rocket Mortgage was a great one, he was very easy to talk to, his very patient with all my concerns and questions, his very acknowledgeable with Rocket Mortgage loans product and make sure to suggest the right type of loan that best works for me. Rocket Mortgage is very ...I was dreading to get a loan for a mortgage especially after refinancing with Bank of America. Doug made sure my experience with Rocket Mortgage was a great one, he was very easy to talk to, his very patient with all my concerns and questions, his very acknowledgeable with Rocket Mortgage loans product and make sure to suggest the right type of loan that best works for me. Rocket Mortgage is very lucky to have Doug muller on your team, because of him I highly recommend Rocket Mortgage to everyone.
Dough was very helpful during my process thank you
Minnie Moore
Minnie Moore
551
Doug has been very patient with me throughout this loan process. I don't think he ever sleeps!! He is always available and encouraging as we go through this process. I will certainly suggest to friends and family that they contact Doug and Rocket Mortgage first.
Celeste Reuther
Celeste Reuther
551
Doug was extremely easy to talk with and he spelled everything out clearly. It was nice to know that he was accessible 24/7, we don't see that type of customer service anywhere. It was a pleasure working with him and we will surely recommend him to friends and family.
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