Dustin Elliott

Cleveland, OH

NMLS 198004

President's Club Banker

Dustin's Reviews

Amy Belle
First time talk to Dustin he is really helpful and nice. And then Mia is really hard to reach him, hard to get contact with them, and when I ask about why other can get rate lower. I never know update of the loan, I don’t even know who can I spoke beside him and the manager, the last time that he answer when I cc email to his manager. He started that i already got the best then don’t care, I know ...First time talk to Dustin he is really helpful and nice. And then Mia is really hard to reach him, hard to get contact with them, and when I ask about why other can get rate lower. I never know update of the loan, I don’t even know who can I spoke beside him and the manager, the last time that he answer when I cc email to his manager. He started that i already got the best then don’t care, I know he work long time, but he is so arrogant, so disRead MoreRead Less
Dustin Elliott
Reply from Dustin Elliott:

Hi Amy,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the ...Hi Amy,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Nancy North
Very helpful and responsive.
David Camden
Great guy helped every time I called and called me back when I left a voi
Josh Keadle
Dustin did a wonderful job with my refinance! He is personable with you and does the job in a timely fashion. I would highly recommend Dustin to get the job done.
Mike Lambert
I had a great experience with Dustin from the first phone call all the way to the end. He is very professional, extremely knowledgeable and is very quick to respond with an answer to any questions or issues that came to be through the whole process. I would highly recommend Dustin, actually I did recommend him to a friend at work who is trying to purchase his first home. If I could add 5 more ...I had a great experience with Dustin from the first phone call all the way to the end. He is very professional, extremely knowledgeable and is very quick to respond with an answer to any questions or issues that came to be through the whole process. I would highly recommend Dustin, actually I did recommend him to a friend at work who is trying to purchase his first home. If I could add 5 more stars for a perfect 10... I would do it. Great guy to work with all the way around.Read MoreRead Less
Bruce Elliott
Dustin Elliott sets the bar high with his knowledge getting us our new home loan. He listened to us and made recommendations that proved to be excellent. Dustin followed up with us throughout the whole loan process. I highly recommend contacting Dustin Elliott if you need a mortgage loan. He is definitely a asset to Rocket Loans.
Karen Lampe
What can I say about Dustin? He was so patient and kind to this senior and my lack of knowledge of this loan process. His professionalism and knowledge was impressive and truly appreciated. He made the whole process less frustrating and tedious . Dustin went above and beyond to ensure that everything was handled thoroughly and efficiently. Thank you Dustin!
Rachel Day
Very helpful answered all of my questions and always walked me through the forms to make sure I knew exactly what I was doing
Maritza Parache
Working with someone like Dustin made the process so much easier. He was very knowledgeable and provided me with all the information needed to make sure my loan got approved.
Suann Serra
Dustin is an amazing person to go through the mortgage process with, he is quick to respond to emails and phone calls, he goes above and beyond explaining the process and being there the entire time. Dustin's demeanor and client-centered attitude make him a Joy to work with! Rocket Mortgage will always be my first choice for mortgage solutions and Dustin will Always be my only representative!!