Hamlet Gonzalez

Phoenix, AZ

NMLS 1731187

President's Club Banker

Hamlet's Reviews

Kari Midkiff
Very pushy to do business with me. I already have a mortgage and we are looking to move out of state. A telemarketing type person called and then Hamlet jumped in asking a bunch of questions about our plans. I was with my 2 year old and couldn't just go over my life plan with him. He kept pushing to see if he could get my information so i can get pre-approved for a loan on the new house. The ...Very pushy to do business with me. I already have a mortgage and we are looking to move out of state. A telemarketing type person called and then Hamlet jumped in asking a bunch of questions about our plans. I was with my 2 year old and couldn't just go over my life plan with him. He kept pushing to see if he could get my information so i can get pre-approved for a loan on the new house. The caller ID said "telemarketer" and he wanted me.to give my birthdate and ssn off the fly... I don't think so!Read MoreRead Less
Hamlet Gonzalez
Reply from Hamlet Gonzalez:

Dear Kari,

Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. It will be my ...Dear Kari,

Thank you for your review. At Rocket Mortgage, we take great pride in delivering high quality service. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Caroline Reich
Hamlet was extremely helpful and went the extra mile to assist me in the home buying process.
Nancy Eggen
Hamlet was alway available to answer my questions. He did not beat round the bush he was straight forward about what my costing was going to be. The process was smooth and easy. I am looking forward to working with Rocket Mortgage.
Steve Logan
Hamlet was knowledgeable and helpful throughout the process. Although he has a lot to do he was never to busy to answer questions and tell us what was going on. He made the process seem easy.
Steve
Bonnie Cohen
Hamlet rocks. He made me feel comfortable through the process without any pressure. He was consistently professional, has a great sense of humor and I felt trust which is most critical. I would recommend Hamlet without hesitation.

Bonnie
Gerry Den Ouden
Our experience with Hamlet was exceptional. In the beginning, we were a little skeptical about using a big company for our mortgage, however we realized having Hamlet on our team was the most important factor. If you are looking for someone who is going to fight for you every step of the way, keep consistent communication, and walk you through every step of the process, Hamlet is the guy. I will ...Our experience with Hamlet was exceptional. In the beginning, we were a little skeptical about using a big company for our mortgage, however we realized having Hamlet on our team was the most important factor. If you are looking for someone who is going to fight for you every step of the way, keep consistent communication, and walk you through every step of the process, Hamlet is the guy. I will continue to refer everyone i know looking for a house that Hamlet is the guy to have.Read MoreRead Less
Nancy Jammes
Helped us evert step of the way! Made this home buying easy!!!!!
Amanda Munday
Hamlet was awesome! He was very helpful and went above and beyond to make sure I was taken care of.
Mike Beugli
He was always there.. as a first time buyer I was always asking questions, Hamlet was available to answer question or was able to direct me to an answer to calm my fears..
Saul Rangel
Hamlet made my dream of buying a home a reality, straight forward with us , I will definitely recommend him !!