Heather Santos

Detroit, MI

NMLS 31720

Triple Crown Banker

Heather's Reviews

Mary Roosevelt
She was wonderful. She stayed in touch with me and always had answers to my questions.
She made the whole process very easy and enjoyable.
Thomas Madani
This is our 2nd Rocket Mortgage. Both were easy vs past refinances we have done.
Dewy Howe
Outstanding customer service during every step of the process. This is the second loan we've done through Heather and suggest she be considered for a raise, promotion or both.
Donald Palmer
Professional and knowledgeable and compassionate.
Ann Verona
Fabulous service. She made refinancing almost fun. Very quick and reassuring. She delivered exactly as she said she would do; always returned calls the same day. Loved working with her and have already recommended her to friends.
Chandrasekhar Natarajan
Heather was prompt in responding, guiding me in the process. Understood my background and was clear about next steps. It was a pleasure working with her.
Chia-Ho Lee
Heather knows her work very well and can quickly and efficiently answer all my questions and provide good suggestions. He is also a good liasion between me and other Rocket Mortgage department to make the progress of the loan application smoothly.
Joel Kim
Was very quick in responding. Was very knowledgeable and also worked with me to get the whole process done in a very timely manner
Michael Quint
Heather made it very easy to do the docs, and get everything in order. Her gentle reminders were just what I needed to complete the application. I highly recommend Heather for her kind voice, her organization abilities, and her patience. Need help to get started? Then Heather is the one for you!
Nancy Clewis Anthony
Heather was extremely helpful and professional during our loan process, she made the process very stress free. . . and quick!