Hugh Pham

Phoenix, AZ

NMLS 2088268

Executive Banker

Hugh's Reviews

Brandi Cook
I had a terrible experience with my loan purchase with Hugh. There were several instances of miscommunication and inaccurate information provided, that impacted the home buying process. He gave inaccurate information in my offer letter which could have impacted our ability to have the home purchase. Additionally, he informed us a survey was not needed or required, when it was in fact needed by ...I had a terrible experience with my loan purchase with Hugh. There were several instances of miscommunication and inaccurate information provided, that impacted the home buying process. He gave inaccurate information in my offer letter which could have impacted our ability to have the home purchase. Additionally, he informed us a survey was not needed or required, when it was in fact needed by Rocket Mortgage. Finally, my employment was not verified until the evening before my closing, which led to numerous other people working late and unnecessary stress while traveling across the country to the closing for our new home. I will never use Rocket Mortgage again because of the terrible experience we had.Read MoreRead Less
Hugh Pham
Reply from Hugh Pham:

Thank you for taking the time to leave a review. I would never intend to misrepresent our process or provide inaccurate information. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.”

Ivan Stojanovic
I just bought my first home. Hugh helped me out with all the questions, and guided me through the whole process. It was actually a great experience dealing with Rocket mortgage.
Nick Booker
My wife and I just purchased our first home. Hugh helped us out at every corner and walked us through anything we needed. Highly recommend going through rocket mortgage just to have Hugh on your side.
Tristan Price
My boyfriend and I closed on our first home just yesterday and Hugh was there for the whole process. So helpful and friendly. Being first time buyers we were nervous and obviously pretty ignorant of the process. Hugh was such a big help that it made the whole thing much much smoother. Thank you to all of Rocket but ESPECIALLY Hugh
Will Rogers
Hugh was friendly, professional and knowledgeable., He is truly interested in going the extra mile for his clients
Emily J
I made a last minute decision to buy my family’s home. Hugh helped us get it done, and made the process incredibly easy. I’m very thankful to the Rocket Mortgage team for helping me purchase my first home. Growing up here, this house is very special to me and it means a lot to be able to continue to call it home. Thank you!
Dean Rody
Hugh was so helpful throughout the entire process. He walked me through the process, he was patient, he answered all of my questions, and he checked in with me regularly. He made the process of buying a home very low stress.
Dayné Clarke
Hugh is the absolute best! I was a first time homebuyer and he made the process extremely easy for me. Explained everything. Always answered my questions, was always available and even when the loan servicing changed hands, he was still available if I had questions and kept in touch just in case. I closed on my home 1 week ago and it couldn't have been a smoother process all thanks to Hugh.
Lilly
I highly recommend Hugh as a senior banker and lender. He was incredibly helpful throughout my first home-buying experience, patiently answering all my questions and explaining each step clearly. His expertise made the entire process smooth and stress-free. Hugh went above and beyond to ensure I felt supported and confident. If you’re looking for a knowledgeable and experienced lender, Hugh is ...I highly recommend Hugh as a senior banker and lender. He was incredibly helpful throughout my first home-buying experience, patiently answering all my questions and explaining each step clearly. His expertise made the entire process smooth and stress-free. Hugh went above and beyond to ensure I felt supported and confident. If you’re looking for a knowledgeable and experienced lender, Hugh is your guy!Read MoreRead Less
Vivesh Sharma
He is the BEST to work with. I highly recommend him. He is super professional and quick.