Winston Phan

Phoenix, AZ

NMLS 1662529

President's Club Banker

Winston's Reviews

Mike Hannon
Rocket Mortgage and Winston Phan especially were awesome throughout the re-fi process. All my questions were answered quickly. It was the smoothest re-fi we have ever done.
Greg Beitzel
Excellent communication and service. A smooth and easy refinance. Couldn,t have been better.
Jerry Pull
He did an excellent job with my loan.
Stephanie Blake
Winston was a pleasure to deal with. He made the refi process very simple and worked with my busy schedule to ensure I had everything I needed. Thanks Winston!
Anthony Squicciarini
In a time when Covid-19 shut everything down and no one seemed to be working, Winston was remarkable! He was detail oriented, professional, reassuring and always quick to return a phone call. I truly felt that Winston always had my best interest at heart. It is with great pleasure I can say Winston is my mortgage banker.
Deborah Bernal
Quickly addressed and resolved any difficulties. Great job.
Michael Vacca
Very helpful and informative
Michael Ligler
Winston kept things up to date even as changes came his way due to changes caused by the pandemic. In the end, it was an easy experience.
Kim Neal
I tried to contact you several times and you were not available. I closed with another agent. I was not happy at all with your service!
Winston Phan
Reply from Winston Phan:

Dear Kim,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given ...Dear Kim,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Matthew William
Great to deal with. Answered all questions and got me a great deal on a refinance.