Jacki Thompson

Detroit, MI

NMLS 1097107

Triple Crown Banker

Jacki's Reviews

Scott
Jacki did a fantastic job of rapidly working my application and mortgage through the system. She was very friendly, knowledgeable, responsive, and a true pleasure to work with every step of the way. I highly recommend Rocket, and you will be very fortunate if she ends up working with you.
Marc Kermisch
Jackie was extremely helpful throughout our refinancing process. She was very responsive with all the questions I had and made this a smooth and easy process.
Mahdi Mirhosseini
Jacki was one of the most reliable contacts throughout our home purchase, which spanned over 10 months. Her exceptional expertise and prompt responses to every request—regardless of whether it was a weekend or during her vacation—made the entire process truly memorable. She clearly knows her craft inside and out and is always eager and available to go above and beyond to ensure everything runs ...Jacki was one of the most reliable contacts throughout our home purchase, which spanned over 10 months. Her exceptional expertise and prompt responses to every request—regardless of whether it was a weekend or during her vacation—made the entire process truly memorable. She clearly knows her craft inside and out and is always eager and available to go above and beyond to ensure everything runs smoothly. We're excited to refer our friends to her soon.Read MoreRead Less
Cathy C
Jacki was AMAZING! She is so quick, so smart and incredibly efficient. She made this process so easy that I stopped at Rocket and never even shopped around for my loan. We did a 30 day turnaround and I never felt nervous or rushed. She made feel comfortable every step of the way. She is also VERY personable and Mid-West nice. :)
Thank you Jacki.
Ken Turner
Fast! Efficient! Flawless!
kim giffoni
Jackie is a true professional. Any questions or problems we had she was right there to provide great service and problem solving.
Samuel Ahn
Even with a tight deadline due to a quicker than usual COE date, Jacki was able to get the mortgage done effeciently and quickly. The process was no hassle and she was a pleasure to work with.
J St
This is my third mortgage closed with Jacki! Need I say more? I always recommend her to anyone looking for a mortgage. She is professional, responsive, and listens. I would (and have) only closed with Jacki for my mortgages. Other companies and brokers don't compare.
Verinder Syal
I have probably done 10 mortgage closings / refis in my life. Jacki was by far the best person I have dealt with. She is very professional, but more importantly she is very responsive. She was on top of everything. Heck, if I had a company still, I would try to hire her. Absolutely Exceptional.
Russell Cox
My experience with Jacki was flawless. Her support person Cassandra James was also wonderful, making my second experience with Rocket Mortgage once again very positive. I would not hesitate to recommend or use Rocket Mortgage in the future.