Jacob Adelman

Detroit, MI

NMLS 1127039

Triple Crown Banker

Jacob's Reviews

James Mashburn
Jacob is awesome, professional and did an excellent job of steering us through two refi's of our home. He talked us through the options and helped us to determine the best direction for each transaction. Jacob was always available for questions and quick updates through the closings and beyond. If we refi'd again we would def. ask Jacob for assistance. We would and have recommended him to ...Jacob is awesome, professional and did an excellent job of steering us through two refi's of our home. He talked us through the options and helped us to determine the best direction for each transaction. Jacob was always available for questions and quick updates through the closings and beyond. If we refi'd again we would def. ask Jacob for assistance. We would and have recommended him to family members and friends. We appreciate Jacob very much!Read MoreRead Less
Becky Gover
Jacob made the process painless.
Scott Aston
Jacob was professional, but not "stuffy" professional, he explained the process in a down-to-earth manner and ensured that I fully understood what was going on. He took the time to work through the various options available and found me a great rate which lowered my payments. Jacob, was easy to talk to, and had no issues answering multiple questions I had over several days regarding the refi. ...Jacob was professional, but not "stuffy" professional, he explained the process in a down-to-earth manner and ensured that I fully understood what was going on. He took the time to work through the various options available and found me a great rate which lowered my payments. Jacob, was easy to talk to, and had no issues answering multiple questions I had over several days regarding the refi. I would definitely be happy to work with Jacob again in the future.Read MoreRead Less
Amber Keathley
Very professional but also had a personal connection. The refinance process Jacob explained to me was easy to follow, yet he used the financial terminology and make sure to explain what was in my best interest as a bill payer. He even predicted how my previous mortgage company would respond to my same requests (as I was comparison shopping) and he was spot on. With Rocket Mortgage, I was able ...Very professional but also had a personal connection. The refinance process Jacob explained to me was easy to follow, yet he used the financial terminology and make sure to explain what was in my best interest as a bill payer. He even predicted how my previous mortgage company would respond to my same requests (as I was comparison shopping) and he was spot on. With Rocket Mortgage, I was able to talk with Jacob each time and not find myself on hold with a computer generated response each time. Jacob was fantastic!Read MoreRead Less
Cynthia Lin
Wonderful. I t was a really good experience
Mike Edwards
Jacob provided us with a thorough, comprehensive and accurate explanation of the closing process and our numbers. He responded quickly to our questions and did a great job following up internally when needed. The process was mostly automated and painless, much different from our previous experiences.
Stefani Harding
He was so helpful and knowledgeable. What an asset to your team, he made the whole process easy and and was so upfront and honest with us. I never felt like he was trying to get anything over on us or out of us, I felt like he was trying to help us and give us the best he possibly could. He was so professional and always made the time we needed to answer any questions we had and thoroughly explain...He was so helpful and knowledgeable. What an asset to your team, he made the whole process easy and and was so upfront and honest with us. I never felt like he was trying to get anything over on us or out of us, I felt like he was trying to help us and give us the best he possibly could. He was so professional and always made the time we needed to answer any questions we had and thoroughly explain things so we were not caught blindsided. He was a pleasure to work with, I would definitely recommend him. Read MoreRead Less
Rickie McDonald
Jacob got this loan finished in 5 days. Quite a feat. He answered all my questions in a timely manner and was very professional. I plan on referring customers directly to Jacob.
Grace Castillo
We were kind of uneasy to do business on the phone, but Jacob made it so easy and stress free for us. He was very patient with us and explained every process thoroughly and made sure we understood. He welcomed all our questions and phone calls with pleasure. I have already recommended Jacob to some family members.
Barry Waterman
I would not have gone through with this if not for Jacob Adelman. His knowledge of the products helped me to find just what I was looking for. He was very patient with me, and had answers for every question. He was that rarest of rare things: a helpful person. This process is still an unbelievable pain, so I am not a fan of the PROCESS of dealing with, banks, mortgage companies, credit bureaus, ...I would not have gone through with this if not for Jacob Adelman. His knowledge of the products helped me to find just what I was looking for. He was very patient with me, and had answers for every question. He was that rarest of rare things: a helpful person. This process is still an unbelievable pain, so I am not a fan of the PROCESS of dealing with, banks, mortgage companies, credit bureaus, title companies etc etc etc etc. But Jacob gets the highest rating - higher if that were possible. So Thank You Jacob, but a pox on the mortgage industry.Read MoreRead Less