Jacob Siegel

Cleveland, OH

NMLS 263128

Senior Support Banker

Jacob's Reviews

Johanna Phillips
Jacob was very professional, responsive and helpful. He made this process so much easier and I would give him 10 stars if I could. Great customer service!
Nick Zafiris
Jacob was very helpful, responsive, and patient throughout a long and complicated process. I really appreciated his support in getting everything across the finish line.
Hanne Noergaard
Jacob was amazing. Helpful, responsive, understanding and truly willing to help. I couldn’t have been more pleased with his service. Someone give this man a raise please. Manuring through the Rocket Mortgage “system” was difficult and very frustrating but when I got to the right person (Jacob) it was smooth sailing. I immediately knew he was there to help and knew what he was taking about. God ...Jacob was amazing. Helpful, responsive, understanding and truly willing to help. I couldn’t have been more pleased with his service. Someone give this man a raise please. Manuring through the Rocket Mortgage “system” was difficult and very frustrating but when I got to the right person (Jacob) it was smooth sailing. I immediately knew he was there to help and knew what he was taking about. God bless him for putting up with my numerous phone calls and emails.Read MoreRead Less
Trieu Nguyen
Jacob was very helpful and responsive, I love his energy, and he was willing to help with every step along the way.
A Rom
It was good to have a consistent contact during this bureaucratic process and I doubt I could have had a better guide then Jacob. Thank you for your help, without you this would have been a bumpy ride.
Jessica Frasco
Jacob was phenomenal to work with. He understood the urgency of our loan and the unique situations we were working under. He was so kind and patient with all of our questions. He hands down was the reason we are able to close on time. Thank you Jacob!
Paula Rewis
Jacob was an absolute pleasure to work with! He went above and beyond throughout the entire process of my loan assumption. I had some last minute high demands due to legality timing issues, and Jacob helped me immediately to meet my deadlines and did so with the best attitude. I wish there were more out there with his work ethic, professionalism, and knowledge. Truly, cannot say enough great ...Jacob was an absolute pleasure to work with! He went above and beyond throughout the entire process of my loan assumption. I had some last minute high demands due to legality timing issues, and Jacob helped me immediately to meet my deadlines and did so with the best attitude. I wish there were more out there with his work ethic, professionalism, and knowledge. Truly, cannot say enough great things and I’m forever grateful for his help during a very stressful time for me.Read MoreRead Less
Charlie Gee
Jacob helped make the entire refinance process simple. Throughout the entire process, Jacob was extremely professional, timely, and very helpful. Jacob was very knowledgeable about each step of the process. He was very detail oriented each step of the way and ensured each time we spoke, that there was complete understanding on what was next. Would recommend Jacob for future mortgage or refinance ...Jacob helped make the entire refinance process simple. Throughout the entire process, Jacob was extremely professional, timely, and very helpful. Jacob was very knowledgeable about each step of the process. He was very detail oriented each step of the way and ensured each time we spoke, that there was complete understanding on what was next. Would recommend Jacob for future mortgage or refinance needs.Read MoreRead Less
Michael Weinberg
Jacob was fantastic to work with! He described the process clearly up front and everything went smoothly. I appreciated the clear, timely communication throughout the closing.
Dan Quirino
Jacob was knowledgeable, professional and responsive as he guided me through the process to apply for and close my assumption loan. Thanks, Jacob!