Jacob Siegel

Cleveland, OH

NMLS 263128

Senior Support Banker

Jacob's Reviews

Kevin Ivey
Jacob was exceptional all around. His attention to detail and thorough communication made the process seamless. He exudes all of the qualities you wish to encounter in a home loan expert: attentive, patient, knowledgeable, engaged, responsive while remaining positive at every touch point. Thank you, Jacob!
Marco Lucero
⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish!

I can’t recommend Jacob enough! Buying a home is one of the biggest decisions you’ll ever make, and having someone knowledgeable, trustworthy, and genuinely invested in helping you through the process makes all the difference. From start to finish, Jacob was professional, responsive, patient, and always willing to answer questions and explain every ...⭐⭐⭐⭐⭐ Outstanding Service from Start to Finish!

I can’t recommend Jacob enough! Buying a home is one of the biggest decisions you’ll ever make, and having someone knowledgeable, trustworthy, and genuinely invested in helping you through the process makes all the difference. From start to finish, Jacob was professional, responsive, patient, and always willing to answer questions and explain every step along the way.

What really stood out was the personal attention and dedication he showed throughout the entire process. I always felt like I was in good hands and that my best interests were a priority. Buying a home can be stressful, but Jacob made the experience smooth, straightforward, and far less overwhelming than I expected.

I’m incredibly grateful for all the hard work and support that helped make owning my home a reality. If you’re looking for a banker who goes above and beyond, genuinely cares about his clients, and gets the job done, I highly recommend Jacob. Thank you for helping me make such an important milestone happen!Read MoreRead Less
Terry Reidt
Jacob blew me away with guiding me through the whole process. He made everything easy to understand, listened well to me unique circumstances, and was willing to make the extra effort to accommodate. My customer experience was as good as it gets.
Da Ma
Jacob did a great job of guiding me through a tedious and slow loan assumption. He kept me informed of progress and provided clear explanations and instructions to keep the process on track.
Sarah Molle Jacobs
Jacobs was fantastic start to finish. He called with almost every update, and emailed Ian with updates as well. Jacobs was kind, easy to understand and work with. We had a great experience with rocket start to finish.
Julia Hutson
Excellent communication. I would suggest anyone who wants upfront communication and direct follow through to contact Jacob. Thank you!
Beth Wood
Jacob did a great job helping me with my loan. His response time to my questions via emails and voicemails was really great. He talked me through a lot of questions and insured that I was fully informed. Would definitely work with him again.
karmen lappo
Jacob was professional, responsive, and proactive about helping me through a loan assumption process. Even when the task wasn't assigned to him he helped answer questions. Of all the folks on my loan process he was by far provided the top customer service.
Erin DeVries
From the moment he got my information, Jacob was on the task. He called when something new was needed, patiently explained things to me multiple times, and made sure to keep me on track to completing my paperwork sooner rather than later. I could not recommend him enough!
Johanna Phillips
Jacob was very professional, responsive and helpful. He made this process so much easier and I would give him 10 stars if I could. Great customer service!