Jacob Zarzour

Cleveland, OH

NMLS 1408854

Triple Crown Banker

Jacob's Reviews

Yasmin Camaliche
On my professional environment I have the opportunity to deal with many types of people, but I can say Jacob is one of the best, professional and caring individual. When I called the first time, he was sure to answer all my questions and provided me with the correct information. He knew the answer to all my question and provided me with over the top customer service. I am very pleased with my ...On my professional environment I have the opportunity to deal with many types of people, but I can say Jacob is one of the best, professional and caring individual. When I called the first time, he was sure to answer all my questions and provided me with the correct information. He knew the answer to all my question and provided me with over the top customer service. I am very pleased with my experience and with the length of time it took the process from beginning to end. Jacob is an amazing professional with extreme quantifications knowing that the whole process was over the phone.Read MoreRead Less
Cynthia Wilson
Jacob did a great job of explaining the process and making me feel comfortable. He answered all my questions and I was very happy with my choices.
Jeff Wyman
Jacob is wonderful, clear, upfront, honest, and very intelligent. I won’t do business with anyone else.
Tim Wyatt
Very efficient, well-prepared, well done.
Eve Maria
It was a pleasure working with Jacob. He was so helpful in our loan process and responded quickly and efficiently to our questions. He followed up with us almost daily. Jacob explained the processes and worked hard to ensure the best loan experience and outcome. He truly went above and beyond. I would highly recommend him to any of our friends and family.
Bonnie Menshon
Jake was very friendly and helped us get a better rate for our refinance. We were able to lower our monthly payment, got rid of the PMI, and even shortened the term which shaved off 2 years from what we had left on our current mortgage! We’ve been with Rocket Mortgage for a number of years already so we were happy to continue to work with their affiliates Rocket Mortgage. Thanks Jake!
Ken Tomalka
Great experience with Jacob. He stuck to all timelines during the process. Never felt being hustled or taken advantage of.
Bruce Gallipani
Quick, easy and Jacob always made himself available to answer any questions. Highly recommend!
Shannon Sawyer
Jacob was very personable and knowledgable. He helped me weigh out all the factors necessary to determine if refinancing was going to be beneficial to me at this time.
Rusty Bacho
Jacob is fast, efficient, through, and does good follow up.