Jacob Zarzour

Cleveland, OH

NMLS 1408854

Triple Crown Banker

Jacob's Reviews

Jay Griot
Clear and precise information. Always available for any question, doubt or inquiry. Would totally recommend.
Steve Schulthies
Jacob has been a great resource answering my questions when he could immediately and getting back to me asap when he needed to research. He is personable, easy to talk to and acknowledgable.
Jody Carswell
We were well pleased with Jacob as our banker. He was very polite and was able to answer any questions we had.
Liz Demas
Excellent customer service, very quick to respond to questions, very informed and easy to communicate with.
Micki Temples
Jacob was awesome to work with. Great follow up and did what he said he would. He even helped us with some other issues we were having with different department. Highly recommend.
Suzanne Devera
Jacob was helpful from the moment he answered our phone call. He was professional and knowledgeable as well as friendly. He answered all our questions about refinancing our home mortgage and guided us each step of the way. He followed up with us throughout the process to see if we had any questions or issues. He followed up with us after closing to be sure we were happy with the results. Highly ...Jacob was helpful from the moment he answered our phone call. He was professional and knowledgeable as well as friendly. He answered all our questions about refinancing our home mortgage and guided us each step of the way. He followed up with us throughout the process to see if we had any questions or issues. He followed up with us after closing to be sure we were happy with the results. Highly recommend Jacob and Rocket Mortgage.Read MoreRead Less
Lori Thomas
Jacob was very helpful. Any questions I asked he knew the answers. Very pleased to work with him on my loan application.
Mochiko Shimoida
Jacob was great since the beginning, great job following up with my concerns. He was very helpfull and professional
Jeff Barnes
My experience with Rocket Mortgage, from start to finish, was outstanding. The most amazing part of that, however, was Jacob's personal attention. He was recommend by a friend and I cannot say enough positive things about him. FANTASTIC!
Brian Dale Alderman
Helpful,complete his work, checks up on issues, explains everything in terms understandable,