Jake Cerqua

Phoenix, AZ

NMLS 1211757

Triple Crown Banker

Jake's Reviews

Gary Shannon
I feel fortunate that Jake was the person who answered our call when we contacted Rocket Mortgage. It was our first experience using an online source to refinance our home. Jake answered all of our questions and put us at ease. He genuinely listened to our concerns and goals. He helped us to prioritize our focus and, in the end, his thoughts and suggestions were instrumental in our decision ...I feel fortunate that Jake was the person who answered our call when we contacted Rocket Mortgage. It was our first experience using an online source to refinance our home. Jake answered all of our questions and put us at ease. He genuinely listened to our concerns and goals. He helped us to prioritize our focus and, in the end, his thoughts and suggestions were instrumental in our decision making process. All without any pressure tactics! It was a pleasure doing business with him and I would highly recommend him to family and friends. I would most certainly contact him again should the need arise. Thank you again, Jake! We our very happy with what we were able to accomplish with your help.Read MoreRead Less
Denise Cambron
He is a credit to his profession... So easy to work with... He made refinancing easy! He is very knowledgeable...I highly recommend Jake.
Bill Abbott
Always right there with the right information. Very professional and knowledgeable, add a huge plus for wisdom. Thanks
Lee Parrish
Jake simply rocks. He got back to me quickly when I had a question. The few hiccups we had (not his fault) were quickly rectified.
Susan Watson
Jake did something no other company could do. We did refinance. It was due to his knowledge of his products and the ability to explain each of them. We were impressed with his service and cannot thank him enough. Jake is a valuable employee, one Rocket Mortgage should be very pleased with!!!
Gail Parker
Jake was very helpful and available whenever I had a question or concern. Great phone presence. My only caution would be to be sure that the sales teams are accurate in the initial details of the process. I was explicit about no money payout up front, and was assured that would be no problem. This was not the case.
Shellie Crawford
Jake was able to accommodate all of my needs from our very first conversation throughout the entirety of the loan process. Excellent customer service and great to deal with.
Jackie Burnett
Very easy to work with. Kept us informed of the status of our re-fi frequently.
Keith Hovorka
Jake and his team are very knowledgeable and took care of everything. He was able to do things that no other mortgage company did for me. If you don't have Jake, you have the wrong mortgage person.
Deanna Kline
Jake Cerqua was very attentive, professional, understanding, forthright, and helpful as I went through the Rocket Mortgage Process. I received an email from Rocket Mortgage and thought I'd just check out the process and I really didn't plan on refinancing, since I had done that about two or three years ago. However, after Jake contacted me and we spoke, I felt that the increased value and lower ...Jake Cerqua was very attentive, professional, understanding, forthright, and helpful as I went through the Rocket Mortgage Process. I received an email from Rocket Mortgage and thought I'd just check out the process and I really didn't plan on refinancing, since I had done that about two or three years ago. However, after Jake contacted me and we spoke, I felt that the increased value and lower rate to refinance would be a good decision. So I completed the process with Jake supporting me and helping to make everything go very smoothly. I enjoyed working with him.Read MoreRead Less