Jake Elward

Detroit, MI

NMLS 1994567

Executive Banker

Jake's Reviews

Laura Mitchell Socialproof Verified
Very responsive, easily accessible, and has a vast knowledge of the mortgage industry
Fabricio Erones Romero Ojeda Socialproof Verified
Jake was very professional. Even though Rocket Mortgage does not accept TPS holders under their guidelines, Jake's customer service was as good as it gets. He asked all the questions and was very confident answering my questions. Overall, I couldn't get a loan but I appreciate Jake's effort.
Fabricio Erones Romero-Ojeda
Joyce Stewart Socialproof Verified
Jake listened and provided professional advice geared to my situation and goals. He was honest and provided a plan to move toward homeownership. I feel empowered and look forward to working together in the very near future.
Michael Meyer Socialproof Verified
Jake was very helpful. He was patient with us while helping with all the online tasks. As an gay married couple you never know how people will react he was professional great to work with as well as knowledgeable.
Patricia Abrams Socialproof Verified
Jake managed to get a very difficult deal to settlement due to his knowledge, patience, and determination. As a realtor, I recognize the importance of a good lender. I highly recommend Jake to any of my Pennsylvania buyers.
Bianca Kennedy Socialproof Verified
Excellent! Very communicative and responsive throughout the application process. My experience with him couldn’t have gone any smoother. As an underwriter myself, he was very knowledgeable and knew every answer to my questions! It was quite impressive! He made working with rocket mortgage such a good experience!
Megan Servos Socialproof Verified
He helped me throughout my whole process of getting a mortgage. Always checked in. I appreciate the patience he had and how he helped expedite the mortgage process when we finally got an offer accepted. Truly helpful and committed to getting our house financed.
Brittney Sullivan Socialproof Verified
Jake was friendly and knowledgeable. He made me feel like I could achieve this goal. It all felt a bit quick but I guess that’s because he knows what he’s doing and I’m a bit nervous. I did enjoy his help and disposition. I appreciate his help a lot.
Ellen Moore Socialproof Verified
Jake was so patient with us and explained everything we needed to know with our new mortgage. He was so kind and answered all of our many questions.
Susan Groom Socialproof Verified
He has done everything in a seamless manner and is very patient with me and explaining things to me.