Seemed very knowledgeable. When we talked to him, ignored, are concerns about the loan amount not covering the full amount requested. Explain that we did not have the full information and they were pulling the most accurate. This turned out to be very inaccurate on their part. The loan amount was very wrong. An ultimately. in the end, our concerns were ignored and the loan amount was incorrect.
Reply from James Doherty:
Thank you for sharing your feedback. I sincerely apologize for the frustration and disappointment you experienced throughout the loan process. I understand how important it is to have accurate loan information and to feel that your concerns are heard and addressed.
I will use your feedback as an opportunity to improve the service I provide to my clients.
Nancy Brunner
Nancy Brunner
551
He was diligent in contacting me. Responded quickly to my questions. Even helped out with an issue that wasn't in his lane. Great job!
Steve Keith
Steve Keith
551
James was friendly, professional, efficient with my time, and very knowledgeable
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