James Hardwick

Detroit, MI

NMLS 2322261

Executive Banker

James' Reviews

Berenice Rosillo
The experience with refinancing a loan was quite difficult due to lack of communication, follow through, mistakes, and commitments that were not completed. To this day, I have not received an answer to my last communication with the loan representative. My recommendation is look for a loan officer that is professional, has integrity, and follows up as requested.
James Hardwick
Reply from James Hardwick:

Dear Berenice,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Berenice,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Jim Jenkins
James did a great job walking me through the loan application process. As questions came up, he was able to address them on the spot. A job well done!
Julia Muhammad
Enjoyed working with James who really helped make this refi work out for us as opposed to others who turned us down and offered no other options. James was helpful, diligent and easy to work with through this whole process. I will be highly recommending him to anyone else looking to refi as well. Thank you, James!
Debbie Pirrami
Excellent customer service. James made the process go seamless and easy.
LPZ
Patient and kind. Answered every single one of my questions thoroughly. Such a smooth process!
Frank Ayyash
Enjoyed working with James, he is knowledgeable, easy to work with and very passionate about what he does . I would recommend James to anyone who is interested.
Jeff Pell
James. He is very professional and easy to work with. Was very responsive to calls and text and answered all my questions . I highly recommend him and would gladly do business with him again
Terrence Bolden
James was wonderful and pleasant to talk to he directed me and helped me the best he could. I would definitely work with Rocket again if James is my personal agent.