Jay Carter

Detroit, MI

NMLS 26823

Triple Crown Banker

Jay's Reviews

Mary Anne Costa Minerva
We recently took out a second mortgage on our home. I would tell you if you are able to request a loan officer, Jay is our recommendation. He was patient and helpful every step of the way through this process. He not only returned emails and phone calls promptly but had the answers to or questions. We were lucky he was assigned to us by chance!
Meg Kalimon Real Estate Professional
Extraordinary team. Everyone pulled together and we closed on time. Thank you so much.
Haylee Lynn
Super helpful and knowledgeable!
Mark Harris
Jay was amazing. He was patient with us and answered all of our dumb questions. He was also always available for us. There was no 8 to 5 number. He talked to us at 10pm once.
Wendy Luecken Weakley
Jay was wonderful start to finish. Extremely helpful regardless of the # of questions or day of the week.
Wendy Salmon
Adapted communication style to work with my Chagall engine schedule without my having to ask. Went above and beyond to ensure close when snag hit.
Justin Brown
Jay was great to work with! Very helpful and quick to respond.
Mike Ess
Jay was very good in exploring different options for us to maximize our relocation benefits. We responded to questions and concerns in a timely manner and was a pleasure to work with.
Stephen Gregory
Jay was our loan agent assigned through our recent relocation. This was our second relo that involved moving out-of-state. Jay and Rocket Mortgage were awesome throughout the whole process. Jay did a great job in every aspect of the process from pre-approval to finalizing the loan. I would recommend Jay and Rocket Mortgage to anyone as this was our second time using Rocket Mortgage, and the ...Jay was our loan agent assigned through our recent relocation. This was our second relo that involved moving out-of-state. Jay and Rocket Mortgage were awesome throughout the whole process. Jay did a great job in every aspect of the process from pre-approval to finalizing the loan. I would recommend Jay and Rocket Mortgage to anyone as this was our second time using Rocket Mortgage, and the people have been fantastic to work with. Thank you to Jay for helping guide us through a stressful time.Read MoreRead Less
Sharon Rozzi
Jay was very responsive to our request for a new home loan. Great communication through out the process. In addition the Rocket Mortgage website has great workflow management features. Knew where I stood in the process in real time. House closing was executed seamlessly.