Jay Carter

Detroit, MI

NMLS 26823

Triple Crown Banker

Jay's Reviews

Amy Collins
Buying a home can be so stressful, but Jay and his team made me feel at ease throughout the entire process. We're a military family and moving and shopping for a home is not easy. You'd think with all the moving we be home shopping/buying pros, not even close. However, the people who work with you to help you find a home and settle in play a key part in every step. Rocket Mortgage folks and Jay ...Buying a home can be so stressful, but Jay and his team made me feel at ease throughout the entire process. We're a military family and moving and shopping for a home is not easy. You'd think with all the moving we be home shopping/buying pros, not even close. However, the people who work with you to help you find a home and settle in play a key part in every step. Rocket Mortgage folks and Jay impressed me. I still boast to my friends and family about these guys. Even though I had tons of questions for Jay about every little detail, he was incredibly on top of it. If you are the slightest unsure of anything, he is reliable without fault or delay to help out. I hope in the future if I decide to buy another investment home I get to work with Jay again. Outstanding professionalism. Read MoreRead Less
Marshall Moore
I was very satisfied with the service provided by Jay on our home mortgage. He was very responsive to inquiries, and proactive to ensure the process was moving along. He provided clear, concise answers to questions.
Laura Forth
Jay was very helpful and made the process as pleasant and straightforward as could be expected.
Gaetha Pace
It's always stressful to move to another house and another town and I believe Jay made the change as painless as it can be.
Dana Lyke
This was my second time working with Jay for my mortgage. He made the experience easy and stress free. I would recommend him to anyone who had questions about a new mortgage or a refi.
Edwin Miranda
I had an excelent expierience working with Jay and his team.
Carlo Clemente
I was referred to Jay by a friend as I was considering a mortgage re-finance. Really enjoyed talking with Jay and discussing my options. I would recommend Jay to someone that needs a good person to discuss and debate senarios, rates, terms, market conditions, etc. Jay has good valuable experience and is very candid in his feedback.
Sydney Ferguson
Jay is one of the most professional business people I have ever worked with. He went above and beyond-making himself available 24hours a day. I was working on a very tight timeline and Jay was able to move things forward seamlessly. I feel strongly that other professionals at Rocket Mortgage could learn from him.
Jason Suter
Right off the starting line Jay made me feel like I was the only client he had. I was a little apprehensive at first with a complete online mortgage process, but after working with Mr Carter that quickly diminished. I very much liked the online check list and process of uploading documents. Anytime I had questions for Jay, I could either call him and he would immediately answer the call or answer...Right off the starting line Jay made me feel like I was the only client he had. I was a little apprehensive at first with a complete online mortgage process, but after working with Mr Carter that quickly diminished. I very much liked the online check list and process of uploading documents. Anytime I had questions for Jay, I could either call him and he would immediately answer the call or answer the online form. He even went over some changes and scenarios to my application when at home after hours. I would absolutely choose Rocket Mortgage again for my next mortgage and call Jay first hand! Thanks Jay for Everything!Read MoreRead Less
David Guido
Jay was in complete control of this process and I have not had a smooth more professional loan app--EVER!