Jay Carter

Detroit, MI

NMLS 26823

Triple Crown Banker

Jay's Reviews

Donna Sparkes
Jay worked extremely well with myself and my wife to get out mortgage. Everything was done in less than thirty days, enabling us to get a quick closing. He never dropped the ball and was always making sure that we were aware of the progress with our loan. He made it a great experience.
Bobby Svenning
I'd like to think we were good customers, but Jay certainly delivered great service. Expedient, courteous, organized, focused and rational. He helped us close in what seemed like record time. Jay makes it happen.
Heather Reynolds-Borso
Jay was fantastic! He helped me through every step of my loan, even the parts that were not his. He went far and above to make sure that we had a great experience in getting our dream home.
Tammy Russette
Jay was consistently thorough, thoughtful, responsive and professional during the entire process of securing a home loan. This is why we are repeat customers and specifically requested that he manage our second mortgage with Rocket Mortgage. As a professional that has expertise in dealing with out of State home purchases he is a valuable asset to Rocket Mortgage. We will always recommend our ...Jay was consistently thorough, thoughtful, responsive and professional during the entire process of securing a home loan. This is why we are repeat customers and specifically requested that he manage our second mortgage with Rocket Mortgage. As a professional that has expertise in dealing with out of State home purchases he is a valuable asset to Rocket Mortgage. We will always recommend our family and friends contact Mr. Carter for their mortgage and finance needs because he has built a reputation for being trustworthy, honest and knowledgeable. He exceeded our expectations.Read MoreRead Less
Sandy Sees
Jay was very professional and responded to all my questions in a timely manner.
Scott Davison
Jay was fantastic! He educated me on the mortgage process, my various options, and walked me through everything.
Maciej Wyrwik
Jay was very good and easy to work with. He was very responsive and knowledgeable about his business. I liked the fact that I could view things using a web portal that Rocket Mortgage provided me with and that almost all of the paperwork could be signed online with e-signature.

Also, I was very happy with the Mortgage 1st program. This allowed me to be pre-underwritten which meant that all of the ...Jay was very good and easy to work with. He was very responsive and knowledgeable about his business. I liked the fact that I could view things using a web portal that Rocket Mortgage provided me with and that almost all of the paperwork could be signed online with e-signature.

Also, I was very happy with the Mortgage 1st program. This allowed me to be pre-underwritten which meant that all of the legwork for my approval was complete before I even purchased the home. This allowed me for a very quick turn around time on closing.

Experience with Jay and his team was A+, highly recommended! Read MoreRead Less
Sara Cloutier
Jay Carter is second to none! He is knowledgable, patient and quick to reply. He made the process a breeze and will certainly continue to be our go-to person in the future.
Mark Cochran
This was my second loan through Rocket Mortgage and Jay handled both of them. I have to say that even after the first time I didn't really realize just how quick and easy Jay could make it to get the loan that was right for me. He handled everything and stayed in constant touch with me. It was a very painless experience with outstanding results. I was able to switch to a conventional loan and ...This was my second loan through Rocket Mortgage and Jay handled both of them. I have to say that even after the first time I didn't really realize just how quick and easy Jay could make it to get the loan that was right for me. He handled everything and stayed in constant touch with me. It was a very painless experience with outstanding results. I was able to switch to a conventional loan and reduce my costs on the refinance. Thanks again Jay and I will be asking for you if I need to get another loan through Rocket Mortgage.Read MoreRead Less
Peter Sepeda
I was first introduced to Jay Carter through relocation assistance with my company. As I looked for homes the real-estate market was heating up! Jay worked diligently with my real-estate agent to provide loan information. Jay was able to turn around information in minutes even on weekends. Jay and the rest of the Rocket Mortgage Team worked closely with me through the whole process right up to ...I was first introduced to Jay Carter through relocation assistance with my company. As I looked for homes the real-estate market was heating up! Jay worked diligently with my real-estate agent to provide loan information. Jay was able to turn around information in minutes even on weekends. Jay and the rest of the Rocket Mortgage Team worked closely with me through the whole process right up to closing. I ended up with a great mortgage and what I thought was the lowest interest rate I would ever see.
Then roughly 6 months later, Jay contacted me by phone indicating rates had dropped once again. The re-financing process was as painless as before and within weeks I had a new mortgage and lower payment. Jay Carter and the Rocket Mortgage Team have helped to make an otherwise stressful process very easy!
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