Jay Carter

Detroit, MI

NMLS 26823

Triple Crown Banker

Jay's Reviews

Shannon Swift
Jay was great to work with. I had options of two lenders - Jay with Rocket Mortgage or a lender with a different mortgage company. Jay was patient, informative and help me get the most competitive rate. He was always available when I had question. The other lender was pushy and not pleasant to work with. Jay made it an easy decision to choose Rocket Mortgage.
Melissa Upton
Can't say enough good things about Jay. We had a question about our loan and insurance coverage almost a year after we closed. Jay graciously took my call, understood my concerns whole heartedly, and tracked down the information I needed to resolve the issue. When we closed Jay called and said "if you ever need anything just let me know", those words were not empty and I truly value him as a ...Can't say enough good things about Jay. We had a question about our loan and insurance coverage almost a year after we closed. Jay graciously took my call, understood my concerns whole heartedly, and tracked down the information I needed to resolve the issue. When we closed Jay called and said "if you ever need anything just let me know", those words were not empty and I truly value him as a partner for keeping his word. From my family to yours, thanks Jay, you are awesome sauce!Read MoreRead Less
Chao Huang
Jay was helpful and communicative, and always helped provide answers when I had questions.
Pam Vik
Wonderful experience! 110% better than last experience with a different lender. I highly recommend Rocket Mortgage for anyone looking for a new mortgage! Jay answered all our question professionally and quickly.
Vicki Lemke
Jay was very responsive and professional. As we neared closing he continued to respond to our inquiries and point us in the right direction.
Chuck Harris
Jay was great and explained the options very well. He was also very responsive...even on weekends!
Bob Pepi
Jay was fantastic to work with. He was quick, knowledgeable, and always available - and I mean always. He projects a 'don't worry, we've got this' calming presence throughout the whole loan process that made things so very easy. All in all a great experience working with him.
Chris Pasternak
Jay was extremely helpful in making the Mortgage process smooth. I would recommend Jay and his Rocket Mortgage team to anyone looking for a mortgage.
Link Burchett
Jay was very helpful walking through the process and his team was very responsive to any questions I had. It was quite a relief to have less to worry about during my relocation.
Sarah Mingus
Jay was very knowledgeable and did not falter when asked questions. He was readily available whenever needed and was very easy to talk to.