Jay Griggs

Phoenix, AZ

NMLS 2342550

Executive Banker

Jay's Reviews

Samhita Banerjee
Jay was referred to me as a lender by my buyer’s agents and as a first-time homebuyer, I had many questions ranging from credit checks to what each of the items listed on the estimates were- he was able to talk me through everything and taught me so much using his vast experience and knowledge. Whether it was 8am or 8pm, he made himself available for calls whenever I needed clarification. After he...Jay was referred to me as a lender by my buyer’s agents and as a first-time homebuyer, I had many questions ranging from credit checks to what each of the items listed on the estimates were- he was able to talk me through everything and taught me so much using his vast experience and knowledge. Whether it was 8am or 8pm, he made himself available for calls whenever I needed clarification. After he pre-approved me, allowing me to make my offer, my parents wanted me to switch to their old lender and Jay was extremely professional and courteous about my decision and wished me the best, despite the hours of work he had already put in. One day before closing, the lender my parents had chosen fell through at the last minute and I was about to lose tens of thousands from my deposit. My agents and I reached out to Jay to see if he would be able to pull off a miracle, with an extreme time-crunch, and he absolutely did! He was involved in every step, from his role to reaching out to the underwriters and loan processing officers to make sure everything was completed as soon as possible. He worked side by side with my agents, communicating with them every step of the way, in order to allow me to have fewer responsibilities and less burden. His attitude was amazing throughout the process as well! My only regret was ever switching lenders, because Jay is the best choice to have and he is able to pull off the impossible. The great rate he secured for me was the least of the reasons for which I am grateful to Jay.Read MoreRead Less
Kristie Penn
Jay was great to work with. He was professional, efficient and very patient with all my questions. He made this process very smooth & easy for me. I appreciate his understanding of my disability & needing extra attention. He walked me through everything from beginning to the end. Thanks so much Jay!
Trey Keegan
Incredible. Works with me and always answers no matter what day or time.
Richard Gorton
I have had an account with Rocket Mortgage for many years. This was a very pleasant experience. I was looking for information for a possible purchase. I received the information i needed and was never pressured to start application or proceeding with financing at this time.
Alma Collum
We are very thankful for Jay, he was extremely helpful throughout the whole process and was always available to talk to us. He made our experience with Rocket Mortgage extremely easy.
Stephani
Jay has been the #1 most helpful and kind person we have had the experience of working with as first time home buyers. We had a roller coaster of an experience but Jay answered every question and concern. He always responded quickly and got us what we needed and was beyond willing to help us in anyway to make this process work and work smoothly. Great communication throughout the 5 months it took ...Jay has been the #1 most helpful and kind person we have had the experience of working with as first time home buyers. We had a roller coaster of an experience but Jay answered every question and concern. He always responded quickly and got us what we needed and was beyond willing to help us in anyway to make this process work and work smoothly. Great communication throughout the 5 months it took us to get into a house. HIGHLY recommend Jay!!Read MoreRead Less
Sable Gibson
Jay is excellent! He is willing to answer any questions you may have in a reasonable timeframe. He goes above and beyond to make sure his clients are taken care of. Great choice for your next mortgage need!
Michael Collins
This was my second mortgage with Rocket Mortgage. Jay did an excellent job of walking me through the steps towards closing. He is very knowledgeable of the process and proactive as needs arise. I would highly recommend Rocket Mortgage and working with Jay!
Hannah Leonard
Jay was extremely helpful in navigating buying our first home. He was very knowledgeable and willing to go the extra mile to assist with overcoming barriers for our specific situation. I highly recommend him and Rocket Mortgage!
Jaqueline Diaz
After going through several agencies and dealing with multiple people who didn’t want to put the work in to help us out we found Jay. He went above and beyond to help us find our first home and did everything he could to help us get approved. Couldn’t thank Jay enough for his hard work and dedication. We’re very grateful. Thank you Jay!!