Jay Shienbaum

Detroit, MI

NMLS 954337

Executive Loan Officer Assistant

Jay's Reviews

Seeta Ganpat
I had an excellent experience working with the Jay. From the very beginning, he was incredibly supportive, patient, and knowledgeable throughout the entire process. Buying a home can feel overwhelming, but he took the time to clearly explain every step, answer all of my questions, and make sure I felt comfortable and informed with each decision.
What truly stood out was his responsiveness and ...I had an excellent experience working with the Jay. From the very beginning, he was incredibly supportive, patient, and knowledgeable throughout the entire process. Buying a home can feel overwhelming, but he took the time to clearly explain every step, answer all of my questions, and make sure I felt comfortable and informed with each decision.
What truly stood out was his responsiveness and dedication. He consistently went above and beyond to ensure everything moved forward smoothly. His expertise and professionalism made a stressful process feel manageable and even exciting.
I am extremely grateful for his help and would highly recommend him to anyone looking for a loan officer who is trustworthy, attentive, and truly committed to helping their clients succeed.Read MoreRead Less
Gioia Cullen
Working with Jay was a blessing. He was always there to answer all my questions (and I had a few). Besides making us feel very comfortable with choosing Rocket Mortgage. He helped us through all the steps, making us relaxed moving forward. It is nice to see his picture to see the man who I had spoken to many times. So glad we were able to work with Jay as our contact person.
Mikey Reyes
Jay was very professional and easy to work with. He helped me get approved for the loan quickly so I could get the contract approved.
Chet Whimbles
Jay was very informative and quick to respond to any questions throughout the home purchasing process. We were able to understand what our purchasing budget and estimated payments very early on in the process so we could better understand our budget and were not caught off guard with unexpected costs.

I would highly recommend working with Jay, he made the journey to purchase a home a lot less ...Jay was very informative and quick to respond to any questions throughout the home purchasing process. We were able to understand what our purchasing budget and estimated payments very early on in the process so we could better understand our budget and were not caught off guard with unexpected costs.

I would highly recommend working with Jay, he made the journey to purchase a home a lot less stressful.Read MoreRead Less
jeffrey springer
Probably the best person to work with at Rocket Mortgage. Constantly letting me know what the status of my loan is, continuously stayed in contact with my realtor and I. Great experience
Tom
I recently worked with Jay for my mortgage, and I couldn't be happier with the experience. From the initial consultation to closing, Jay was incredibly knowledgeable and supportive. He walked me through each step, answering all my questions with patience and clarity.
Carmel P
I enjoyed working with Jay for my recent home loan. He was easy to contact and quick to provide answers to my questions. He was able to help customize to my financial goals. I felt like he was available and helpful for the entire home buying process and closing.
Abby Meichsner
Jay went above and beyond to help us with our loan so that it fit our needs. We couldn’t have done this without his expertise!
Mike Dove
I have worked closely with Jay for the past several years closing on home loans in Michigan and Illinois. Jay is such an amazing person and I always appreciate his friendliness, professionalism, and caring nature about him. I highly recommend Jay to my friends and family.
Robert Hauser
Very quick signing. Very pleasant and professional.